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Cape Town City Centre: Broker Consultant

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Job Description

About the Role

A well-established organisation within the financial services / funeral insurance sector is seeking a detail-oriented and self-motivated Broker Consultant to provide administrative and operational support to the Sales Support function. This role requires strong coordination, documentation control, and broker liaison skills.

Key Responsibilities

  • Capture broker information accurately on internal systems
  • Compile and manage broker application documentation
  • Follow up with brokers on outstanding documentation
  • Handle broker queries and assist with resolving escalations
  • Liaise with internal departments to support broker processes
  • Maintain strong relationships with internal teams and external brokers
  • Perform quality checks to ensure accuracy and compliance
  • Maintain effective filing and document control systems
  • Prepare reports and manage correspondence
  • Identify process improvements and support implementation of new procedures

Requirements

  • Grade 12 (essential)
  • Administration qualification or relevant experience (advantageous)
  • 3–5 years’ experience in Financial Services, Long-Term or Funeral Insurance
  • Prior experience providing administrative support to brokers
  • Excellent written and verbal English communication skills
  • Proficiency in MS Office, including intermediate Excel

Qualifications

  • Grade 12 (essential)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Cape Town Region

The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.

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In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.

Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.

These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.

Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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