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Cape Town Region: Hostess & Reservationist posted by Maison Grace

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Job Description

About the Role

Maison Grace is Cape Town’s first truly bespoke private members’ club — discreet, intimate, and defined by personal connection. We are seeking a Hostess & Reservationist who understands that the front desk is not a desk at all — it is the threshold to the Maison. This role is about first impressions and lasting memories.

Key Responsibilities

  • Welcome members and their guests with warmth, confidence, and poise
  • Manage reservations with precision, discretion, and attention to detail
  • Recognise members by name and understand their preferences where possible
  • Coordinate seating, arrivals, and flow in close alignment with FOH and Bar teams
  • Handle sensitive requests and last-minute changes with calm assurance

Requirements

  • Experience in luxury hospitality, private clubs, or high-end restaurants
  • Natural polish, articulacy, and emotional intelligence
  • Organised, detail-driven, and unflappable under pressure
  • Understanding of discretion, boundaries, and quiet confidence

Qualifications

(No formal education mentioned in original)

Salary & Benefits

Salary details not specified in the original job description.

[Note: The salary section was left blank as it was not mentioned in the original job description.]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

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Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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