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Pretoria: Short-Term Claims Consultant (RE5) – Pretoria East posted by Talent Evolution Ltd

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Job Description

About the Role

The Talent Evolution Ltd is seeking a highly skilled and experienced Short-Term Claims Consultant to join our team in Pretoria East. As a key member of our claims processing department, you will be responsible for managing short-term insurance claims from registration to settlement, ensuring compliance with regulatory requirements and delivering exceptional client service.

Key Responsibilities

  • Manage the end-to-end claims process, including registration, assessment, validation, and settlement
  • Ensure claims are processed within agreed service level agreements (SLAs) and in line with regulatory requirements
  • Accurately capture and update claims information on the claims management system
  • Communicate with clients to obtain required information, explain claims procedures, and provide regular updates
  • Address client queries and concerns professionally and empathetically to ensure a positive client experience
  • Escalate complex or disputed claims to the relevant Team Leader when required
  • Investigate and assess claim validity through document review, investigation, and liaison with service providers
  • Identify potential fraudulent claims and report suspicious activity in accordance with internal procedures
  • Ensure accurate assessment of damages and costs in collaboration with assessors and other specialists

Requirements

  • Matric Certificate
  • RE5 qualification
  • Minimum of 2 years experience in short-term insurance (building and contents) claims processing or a related role
  • Experience within the insurance or financial services industry is essential
  • Strong knowledge of non-motor short-term insurance products and claims processes
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office and claims management systems
  • High attention to detail and accuracy
  • Strong problem-solving and decision-making abilities
  • Ability to work under pressure and manage multiple priorities effectively

Qualifications

  • RE5 qualification

Salary & Benefits

  • Competitive salary will be discussed during the interview process.
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[No additional information about benefits or perks mentioned in original job description]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in Tshwane

The accounting and finance sector in Tshwane is generally considered to be a stable and attractive field, with a strong demand for skilled professionals. Typically, this industry experiences moderate growth rates compared to other sectors, driven by the steady expansion of businesses across various industries. As such, job seekers can expect a relatively secure and competitive career path.

When it comes to salary expectations in Tshwane, it’s difficult to provide an exact range, as these can vary widely depending on factors like experience, company size, industry sector, and specific role requirements. Generally, accounting and finance professionals with relevant qualifications and experience can expect to earn broad salary ranges of R500 000 to R1,5 million per annum or more, although actual salaries may differ significantly from this range. It’s essential to note that these figures are only a rough guide and should not be taken as an accurate representation of individual earning potential.

Common skills required for accounting and finance roles in Tshwane include proficiency in financial software such as Excel, Xero, or SAP; strong analytical and problem-solving skills; attention to detail and organisational ability; excellent communication and interpersonal skills; knowledge of financial regulations and standards; and experience with budgeting, forecasting, and financial analysis. Additionally, having a degree in accounting, finance, or a related field is often preferred.

The accounting and finance sector can be found across various industries, including the financial services sector, technology industry, manufacturing sector, and public sector institutions. In Tshwane specifically, many businesses and organisations require skilled accountants and financiers to support their operations, providing a range of job opportunities for those in this field.

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Career development opportunities are available throughout the accounting and finance sector. Typically, professionals can expect to progress through roles such as accountant, financial analyst, or senior financial manager, before potentially moving into more senior leadership positions. Many accountants and financiers also choose to specialise in specific areas, such as tax, auditing, or investment analysis, which can lead to further career advancement opportunities.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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