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Hatfield: Debt Collection Call Center Agent posted by National Debt Connection

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Job Description

About the Role

We are seeking a skilled Debt Collection Call Center Agent to join our team at National Debt Connection in Hatfield, Pretoria. As a key member of our call center, you will be responsible for collecting outstanding debt by calling debtors and making payment arrangements on outstanding debt. With a competitive basic salary and commission incentives, this is an exciting opportunity for someone who thrives in a target-driven environment with strong negotiation skills.

Key Responsibilities

  • Make outbound calls to debtors to collect outstanding payments
  • Negotiate payment arrangements with debtors to reach minimum daily and monthly targets
  • Provide excellent customer service to clients and colleagues
  • Meet and exceed daily and monthly performance targets

Requirements

  • Matric Certificate or equivalent
  • Previous experience in debt collection or sales (at least 1 year)
  • Strong target-driven negotiation skills
  • Ability to work in a fast-paced environment with multiple priorities

Qualifications

  • Completed secondary education (Matric)

Salary & Benefits

R5000 – R6500 per month, plus commission and incentives.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in Pretoria

In Pretoria, the accounting and finance sector is typically driven by the need for professionals to provide financial expertise to various industries. The job market tends to be stable, with a steady demand for skilled accountants and finance specialists. Generally, these roles are in high demand across all sectors.

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Typically, salaries for accounting and finance positions in Pretoria fall within broad ranges, depending on factors such as level of experience, company size, and industry sector. For example, entry-level accounting positions might start around R200 000 to R350 000 per annum, while senior roles can range from R600 000 to over R1 million per year. However, it is essential to note that these figures are general estimates and may vary significantly depending on individual circumstances.

Common skills required for accounting and finance roles in Pretoria include proficiency in financial software such as SAP or Xero, strong analytical and problem-solving skills, attention to detail, effective communication skills, and the ability to work under pressure. Typically, candidates with a degree in accounting or finance are preferred, but experience and certifications can also be advantageous.

Many industries commonly employ accountants and finance specialists, including the financial services sector, technology industry, manufacturing sector, and public sector entities. The latter often require professionals with expertise in budgeting, auditing, and financial management.

Career development opportunities for accountants and finance professionals in Pretoria are generally excellent, with many routes available to advancement. Typically, roles may progress from senior accountant or finance analyst positions to more senior leadership roles, such as financial manager or controller. Some also choose to pursue advanced qualifications or certifications, such as a Chartered Accountant (SA) designation.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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