Mpumalanga: Site Manager (Delmas)

January 9, 2026 Jobs in Mpumalanga

South Africa

Customer service / support

Job Description

About the Role

The Site Manager will be responsible for overseeing security operations at our Delmas site in Mpumalanga, ensuring a safe and secure environment for employees, clients, and the community. This is a senior management role that requires excellent communication skills, strong leadership abilities, and a deep understanding of security practices.

Key Responsibilities

Manage client relationships and provide security advice to ensure contractual requirements are met.
Conduct threat and risk assessments, and implement measures to mitigate potential threats.
Initiate and chair disciplinary hearings as needed.
Oversee manpower management, equipment maintenance, and ensure all company SOPs are followed.
Ensure compliance with BPC policies and procedures, and train staff as required to maintain high performance levels.
Manage incidents and investigations, ensuring a thorough and impartial investigation is conducted.

Requirements

10 years of experience in the mining industry (PGM experience preferred)
PSIRA certification Grade A, SAPS experience an advantage.
Strong knowledge of security practices, including good security management principles.
Proven ability to work under pressure and manage multiple tasks simultaneously.
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and staff.

Qualifications

Security Management Diploma or equivalent is highly advantageous.
10 years minimum experience in a managerial position in the mining industry.

Salary & Benefits

Please note that salary details will be discussed during the interview process.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Customer service / support Jobs in South Africa

In South Africa, the customer service and support industry is a significant sector, with many companies seeking to provide excellent service to their customers. Typically, this involves a range of roles that cater to diverse industries, from technology and finance to healthcare and retail.

Generally, salaries for customer service and support positions in South Africa vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide exact figures, broad ranges can be discussed. Typically, entry-level positions may start around R15 000 – R25 000 per annum, while more senior roles can range from R50 000 – R80 000 per annum or more. However, salaries can fluctuate based on individual performance and the specific requirements of each role.

Common skills for customer service and support roles in South Africa include excellent communication skills, both written and verbal; problem-solving abilities; a strong attention to detail; and a positive, patient demeanor. Additionally, many companies value candidates with experience in resolving conflicts or managing multiple tasks simultaneously. Technical skills such as proficiency in CRM software or helpdesk platforms can also be beneficial.

The financial services sector, technology industry, and manufacturing sector are among the most common industries that employ customer service and support roles. These sectors often require specific knowledge of products or services, but generally, a strong understanding of customer needs and expectations is paramount.

Career development opportunities for those in customer service and support roles can be diverse. Many companies offer training programs to enhance skills and promote career advancement. Senior roles may involve supervisory responsibilities, while some positions may lead to specialized roles such as account management or product expertise. Furthermore, with the rise of e-commerce and digital services, there is a growing demand for skilled customer service professionals who can effectively manage online interactions.

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For job seekers looking to break into the field, focusing on developing strong communication skills and gaining relevant experience through internships or volunteer work can be beneficial. As the industry continues to evolve, staying adaptable and open to new technologies and approaches will be essential.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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