Job Description
About the Role
Join our team as a Client Onboarding Consultant and play a vital role in ensuring seamless onboarding experiences for our clients. As a detail-oriented and organized professional, you will work closely with sales, risk, and client teams to review new handovers, fill in missing information, and run onboarding calls to guide clients through the process.
Key Responsibilities
- Review new client handovers to ensure accuracy and completeness
- Fill in any missing information by working directly with clients, sales or risk teams
- Run onboarding calls to guide clients and set expectations
- Configure rates, rooms, and bookings with precision and clarity
- Keep in touch regularly to troubleshoot and offer support
- Use our priority system to balance your workload and meet SLA targets
- Stay involved for up to a month after setup to ensure everything is running smoothly
Requirements
- Grade 12
- At least 2 years of experience in travel, tourism, or hospitality
- Ideally in a client-facing or operations role such as a tour operator or travel agency, hotel or guesthouse front-of-house, reservations, sales or support for travel tech or customer service with a booking or tourism platform
- A sharp eye for detail to spot things others miss
- Excellent written and spoken communication
Qualifications
- No formal education requirements mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Cape Town City Centre
In Cape Town City Centre, the sales industry is a vibrant and competitive field, with many companies requiring skilled professionals to drive revenue growth and customer engagement. Typically, this role involves building relationships with clients, identifying business opportunities, and negotiating deals. Generally, sales positions in Cape Town City Centre are often fast-paced and dynamic, with a strong emphasis on communication, problem-solving, and result-driven performance.
The typical salary range for a sales professional in Cape Town City Centre can vary widely, depending on factors such as level of experience, company size, and industry sector. While broad ranges are difficult to pinpoint due to this variability, it’s common for entry-level positions to fall within the R400 000 – R600 000 per annum bracket, while senior roles may command salaries ranging from R800 000 – R1 200 000 per annum. However, these figures are only a rough guide and can vary significantly depending on individual circumstances.
Common skills required for sales roles in Cape Town City Centre include excellent communication and interpersonal skills, the ability to build strong relationships with clients, and a proven track record of meeting or exceeding sales targets. Typically, candidates with experience in customer-facing industries, such as financial services or technology, are well-positioned for this role. Additionally, knowledge of industry-specific trends, market analysis, and negotiation techniques are highly valued. Often, companies also look for individuals with strong business acumen, strategic thinking, and problem-solving skills.
Sales professionals in Cape Town City Centre commonly work across various industries, including financial services sector, technology industry, manufacturing sector, and more. These roles often involve interacting with clients from diverse backgrounds, understanding their needs, and providing tailored solutions to drive growth and revenue.
For those looking to start or advance a sales career in Cape Town City Centre, career development opportunities are plentiful. Typically, entry-level positions lead to junior sales manager or account management roles within 2-5 years, while senior professionals may move into leadership positions, such as sales director or business development manager. Many companies also offer training and development programs to enhance skills and knowledge, ensuring that sales professionals stay up-to-date with industry trends and best practices.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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