Gauteng: Senior Helpdesk Support posted by Network Finance

February 3, 2026 Jobs in Gauteng

Network Finance

Gauteng

Other IT/Computer

Job Description

Company and Job Description:

Work with top-tier engineers in a culturefirst environment that attracts some of the best tech talent in the industry.
Grow your skills across diverse, cuttingedge projects, supported by Entelect’s endtoend technology ecosystem and continuous learning culture.
Be part of a peoplefocused, highimpact organisation where collaboration, innovation, and delivering meaningful results are core values.

Key Responsibilities:

Serve as the senior escalation point for complex endpoint, identity, VPN/ZTNA, routing, and cloud-service issues.
Lead automation initiatives using Intune, PowerShell, Autopilot, and workflow automation.
Maintain and enhance secure access controls via Entra ID, Conditional Access, and M365 security policies.
Support hybrid network troubleshooting, including Azure hubandspoke and FortiGate VPN/ZTNA.
Handle escalated security incidents such as account compromise, MFA issues, and mail quarantine cases.
Provide clear technical direction under pressure during major incidents or outages.
Improve processes, runbooks, and automation to boost L1 efficiency and reduce resolution time.

Job Experience and Skills Required:

5+ years in IT operations/support, including 2–3 years handling seniorlevel escalations.
Strong Azure and Entra ID skills, including hybrid identity, RBAC, and Conditional Access.
Solid endpoint management experience with Intune and Autopilot across Windows and macOS.
Handson troubleshooting with FortiGate VPN/ZTNA, routing, DNS, WiFi, and VLANs.
Proficient in PowerShell automation, able to multitask under pressure, with M365 E5 knowledge as a plus.

Apply now!

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If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information contact:
Stuart Dube
Recruitment Consultant
Connect with me on LinkedIn! .za

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How to Apply

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About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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