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South Africa: Senior Reservations Consultant | Luxury Travel Company | Cape Town posted by J D Specialized Recruitment

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Job Description

is currently in search of a highly skilled and experienced to join a prestigious luxury travel company based in Cape Town This is a hybrid role, requiring the successful candidate to be in the office three days per week This position calls for an individual who is passionate about creating exceptional tailor-made journeys across Africa, someone who thrives on curating immersive, high-touch travel experiences that reflect a deep understanding of both the destinations and the discerning clientele they serve. The Senior Reservations Consultant will be responsible for driving sales growth, maintaining exceptional service standards, and building long-term relationships with valued travel partners while delivering seamless, memorable experiences that exceed expectations. Working closely with a global network of agents and partners, this role requires a confident communicator with strong commercial insight, operational understanding, and meticulous attention to detail. The ideal candidate will bring both creativity and precision to every itinerary, ensuring each journey is executed flawlessly from the initial enquiry through to post-travel follow-up. A strategic mindset, strong sense of initiative, and a genuine passion for Africa’s landscapes, cultures, and people are essential to succeed in this position. This is an exceptional opportunity for a dedicated professional who takes pride in their craft and thrives within a collaborative, excellence-driven team environment. Requirements Minimum of 4–5 years’ senior-level experience in luxury inbound travel, with a proven track record of designing bespoke itineraries and managing complex bookings across Africa. Tertiary qualification in Travel & Tourism or Hospitality. Comprehensive destination knowledge of Southern and East Africa and a good understanding of logistics, routing, and guest flow. Experience building and maintaining strong agent relationship and trust-based partnerships. Proven experience in preparing accurate, creative, and profitable quotations that align with company pricing and margin strategies. Exceptional organizational and administrative abilities. Excellent written and verbal communication skills in English; proficiency in an additional European language would be advantageous. Computer literate with proficiency in Google Suite and booking systems such as TourPlan (or equivalent). A motivated self-starter with high energy, strong interpersonal skills, and the ability to balance multiple priorities under pressure while maintaining accuracy and attention to detail. A genuine passion for African travel and delivering experiences that inspire. Stable employment history and contactable references Salary – On application (DOE) Please Note: Although we appreciate all applications, only candidates who meet the required experience and background will be contacted. This position is only open to South African Residents . Thank you for your understanding.

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How to Apply

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About Travel / tourism Jobs in ZA

The travel and tourism industry in South Africa is typically a dynamic and fast-paced field, with a high demand for skilled professionals to cater to the growing number of domestic and international tourists visiting the country. This includes roles such as hotel management, hospitality operations, tour guiding, travel agency management, and more.

Salaries in the travel and tourism industry in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may start within a broad range of R150 000 to R250 000 per annum, while senior roles or those in larger companies may command salaries ranging from R400 000 to over R1 million per annum. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances and industry standards.

Common skills required for careers in the travel and tourism industry in South Africa include excellent communication and interpersonal skills, a strong understanding of the local culture and tourism infrastructure, proficiency in multiple languages (such as English, Afrikaans, isiZulu, or isiXhosa), and experience with customer service, event management, and marketing. Typically, a degree or diploma in hospitality, tourism, or a related field is also required for many entry-level positions.

The industry sectors that commonly employ travel and tourism professionals include the financial services sector, technology industry, manufacturing sector, and more. Tourist infrastructure development projects are also creating new job opportunities across various sectors.

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Career progression paths for those entering the travel and tourism industry in South Africa may include training and certifications in specialized areas such as hotel management, tour guiding, or travel agency operations. Typically, career advancement opportunities can be found through promotions within existing companies, networking events, and seeking mentorship from experienced professionals. Additionally, many travel and tourism companies invest in staff development programs to enhance skills and knowledge, providing opportunities for employees to take on new challenges and advance their careers.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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