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Pretoria: Microsoft Certified Engineer – Microsoft Teams Troubleshooting Specialist posted by Overture Rede

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Job Description

Job Title: Microsoft Certified Engineer Microsoft Teams Troubleshooting Specialist Location: Africa (Onsite & Remote) Experience: 35 Years Job Type: Full-Time Role Overview: We are seeking a Microsoft Certified Engineer with deep expertise in diagnosing and resolving complex Microsoft Teams issues. The ideal candidate will be certified in MS-740: Troubleshooting Microsoft Teams and possess strong hands-on experience supporting enterprise collaboration and telephony environments. Key Responsibilities: Provide advanced (Level 3) troubleshooting support for Microsoft Teams issues. Diagnose and resolve problems related to Teams meetings, calling, chat, presence, and federation. Troubleshoot Teams Phone, Direct Routing, Calling Plans, and voice quality issues. Analyze call quality and performance using Call Quality Dashboard (CQD) and analytics tools. Work with network, security, and Microsoft 365 teams to resolve complex service issues. Support incident management, root cause analysis, and problem management activities. Develop troubleshooting guides, runbooks, and knowledge base documentation. Support change management and service improvement initiatives. Required Qualifications & Certifications: Bachelors degree in Information Technology, Computer Science, or a related field. 35 years of experience in Microsoft Teams administration or support. Required certification: MS-740: Troubleshooting Microsoft Teams Strong understanding of Microsoft Teams architecture and dependencies. Proven experience troubleshooting Teams telephony, network, and collaboration issues.

Requirements

  • 35 years of experience in Microsoft Teams administration or support. 

  • Required certification: 

  • MS-740: Troubleshooting Microsoft Teams 

  • Strong understanding of Microsoft Teams architecture and dependencies. 

  • Proven experience troubleshooting Teams telephony, network, and collaboration issues. 


Benefits

Consulting & contract opportunities
Attractive salary packages

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

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Pretoria: Microsoft Certified Engineer – Microsoft Teams Troubleshooting Specialist posted by Overture Rede

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Job Description

Job Title: Microsoft Certified Engineer Microsoft Teams Troubleshooting Specialist Location: Africa (Onsite & Remote) Experience: 35 Years Job Type: Full-Time Role Overview: We are seeking a Microsoft Certified Engineer with deep expertise in diagnosing and resolving complex Microsoft Teams issues. The ideal candidate will be certified in MS-740: Troubleshooting Microsoft Teams and possess strong hands-on experience supporting enterprise collaboration and telephony environments. Key Responsibilities: Provide advanced (Level 3) troubleshooting support for Microsoft Teams issues. Diagnose and resolve problems related to Teams meetings, calling, chat, presence, and federation. Troubleshoot Teams Phone, Direct Routing, Calling Plans, and voice quality issues. Analyze call quality and performance using Call Quality Dashboard (CQD) and analytics tools. Work with network, security, and Microsoft 365 teams to resolve complex service issues. Support incident management, root cause analysis, and problem management activities. Develop troubleshooting guides, runbooks, and knowledge base documentation. Support change management and service improvement initiatives. Required Qualifications & Certifications: Bachelors degree in Information Technology, Computer Science, or a related field. 35 years of experience in Microsoft Teams administration or support. Required certification: MS-740: Troubleshooting Microsoft Teams Strong understanding of Microsoft Teams architecture and dependencies. Proven experience troubleshooting Teams telephony, network, and collaboration issues.

Requirements

  • 35 years of experience in Microsoft Teams administration or support. 

  • Required certification: 

  • MS-740: Troubleshooting Microsoft Teams 

  • Strong understanding of Microsoft Teams architecture and dependencies. 

  • Proven experience troubleshooting Teams telephony, network, and collaboration issues. 


Benefits

Consulting & contract opportunities
Attractive salary packages

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Pretoria, Gauteng


Job Seeker Tip

Always customize your CV and cover letter for each job application. Generic applications are often ignored.

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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Pretoria: Sales Representative

Jobs in Northern Suburbs February 12, 2026
Sales

Purpose of the Job To actively promote and sell the companys products and services to prospective clients while delivering exceptional…

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Johannesburg: HVAC Technician posted by Hire Resolve

Jobs in Central Johannesburg February 12, 2026
Hire Resolve Other Engineering

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Jobs in Northern Suburbs February 12, 2026
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Purpose of the Job To actively promote and sell the companys products and services to prospective clients while delivering exceptional…

View Job

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Jobs in Central Johannesburg February 12, 2026
Sales

Purpose of the Job To actively promote and sell the companys products and services to prospective clients while delivering exceptional…

View Job

Johannesburg: HVAC Technician posted by Hire Resolve

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Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in South Africa

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