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Germiston: Retail Front End Supervisor – Meat Retail Industry posted by WMS Secure

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Job Description

A dynamic meat real company is seeking a customer-focused Retail Front-End Supervisor with experience in meat retail environments, overseeing cashiers, front shop operations, and customer service standards. Responsible for ensuring smooth daily front-end operations, accurate cash handling, queue management, and alignment with hygiene, security, and company procedures.

Key Responsibilities Front-End Operations

  • Supervise daily front shop activities including cashiers and service counters

  • Manage staff rosters, breaks, and shift coverage

  • Ensure efficient queue flow and customer service during peak trading hours

  • Resolve customer queries, complaints, and refunds professionally

Cash & Till Control

  • Oversee cash-up procedures, float control, and till reconciliations

  • Investigate cash shortages, overages, and variances

  • Ensure adherence to cash handling and security procedures

  • Prepare daily cash and front-end reports

Customer Service & Sales Support

  • Drive service excellence and customer satisfaction

  • Support promotions, pricing accuracy, and in-store specials

  • Assist with upselling and cross-selling meat products and specials

  • Ensure correct product signage and pricing compliance

Compliance & Store Standards

  • Enforce hygiene, health, and safety standards at front-of-house

  • Ensure cleanliness and presentation of service areas

  • Support internal audits, stock counts, and loss prevention measures

  • Adhere to company policies and retail compliance requirements

Skills & Competencies

  • Retail Front-End Supervision

  • Cash Handling & Reconciliations

  • Customer Service Excellence

  • Staff Supervision & Training

  • Conflict Resolution

  • Attention to Detail & Accuracy

  • Time Management & Multitasking

  • POS Systems & Retail Reporting

Qualifications & Experience

  • Matric (Grade 12) essential with Bachelor Pass (Maths & Science)

  • Retail supervision / customer service qualification (advantage)

  • 3 -7 years experience in retail, preferably meat or FMCG retail

  • Strong cash control and front-end management experience

  • Meta Matrix System
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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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