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Gauteng: Warranty Clerk posted by Signa Opportunity

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Job Description

Key Responsibilities:

  • Finance, Risk and Compliance.
  • Comply with work rules, standards, and methods.
  • Take care to minimise waste.
  • Provide feedback on cost saving initiatives in area of control.
  • Obtain and check information and Capture data accurately.
  • File documents as per procedure.
  • Excellence/Service delivery.
  • Ensure the company’s Safe Work, and ISO related. Procedures are maintained.
  • Maintain quality standards at your area of responsibility.
  • Receive and inform foreman about warranty requests.
  • Check serial number on Global E for warranty period and confirm or decline request.
  • Open warranty job, attach order and warranty details.
  • Issue parts number for the Parts to the Foreman.
  • Capture warranty details on warranty control log.
  • Receive labour report from the foreman, capture labour & travel on D365.
  • Receive photos from Artisans, create FIR.
  • Capture FIR on Global-E.
  • Attend to any questions / queries on FIR.
  • When work complete, ensure all info submitted.
  • Process warranty claims.
  • Log warranty details on warranty control log and add to job pack.
  • Close job and share file with costing clerks.
  • Implement and coordinate special projects (as and when required).
  • Build and maintain relationships with stakeholders across the organisation and externally at all levels and cross-
  • functionally.
  • Ensure open communication channels with all relevant stakeholders/suppliers.
  • Collaborate with external service providers with regard to any office needs.
  • Comply with Health and Safety standards, disciplinary and behavioural rules, and procedures.
  • Identify incidents and accidents.
  • Stop work in unsafe areas.

Requirements:

  • South African Unemployed youth between the ages of 18 and 34.
  • Must not have participated on the programme before.
    Grade 12
  • Certificate: Supply Chain/Logistics/ Finance or related.
  • Basic financial transaction experience.
  • Time management and ability to meet deadlines.
  • Verbal and written communication skills.
  • Strong organizational skills and ability to multitask.
  • Problem-solving and decision making.
  • Proactivity and self-direction.
  • Interpersonal skills.
  • MS Office (Intermediate level)
  • Legal:
  • Medically fit to work in the specific business area.
  • Clear security screening record.
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Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT Support/Helpdesk Jobs in Gauteng

Gauteng is one of the most populous provinces in South Africa, and its thriving IT sector has created a high demand for skilled IT Support/Helpdesk professionals. Typically, job seekers with experience in this field can expect to find employment opportunities across various industries, including financial services, technology, manufacturing, and more.

Generally, salaries for IT Support/Helpdesk roles in Gauteng fall within broad ranges, often between R500 000 and R900 000 per annum, depending on factors such as level of experience, company size, and industry sector. For instance, a junior IT Support role might start around the lower end of this range, while senior IT Support or Helpdesk Manager roles can command higher salaries towards the upper end of the spectrum. However, actual salaries may vary significantly based on individual circumstances.

Common skills required for an IT Support/Helpdesk role include proficiency in operating systems (Windows, macOS, Linux), hardware troubleshooting, network fundamentals, software applications (Microsoft Office, Google Suite), and excellent communication and problem-solving skills. Additionally, experience with ticketing systems, remote desktop tools, and helpdesk software is often beneficial. As technology continues to evolve, IT Support professionals must stay up-to-date with the latest trends and technologies to remain competitive in the job market.

Many industries employ IT Support/Helpdesk staff, but certain sectors commonly require these roles more frequently than others. The financial services sector, for example, relies heavily on IT support to manage customer transactions and protect sensitive data. Similarly, technology companies need skilled Helpdesk professionals to resolve hardware and software issues with their own products and services.

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For aspiring IT Support/Helpdesk professionals, career development opportunities abound. Typically, entry-level roles can provide a solid foundation for advancement into senior support or management positions. As experience grows, so do opportunities for specialized training, certification, or mentorship programs. Many organizations also offer internal promotions and lateral moves to help employees expand their skill sets and advance in their careers. By staying adaptable, acquiring new skills, and demonstrating dedication to the role, IT Support/Helpdesk professionals can enjoy rewarding and challenging careers in Gauteng’s thriving IT sector.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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