Job Description
Installation & Commissioning
- Install and configure computer hardware, servers, routers, switches, access points, and peripheral devices
- Install structured network cabling (CAT5e / CAT6), patch panels, and wall points
- Mount and install network cabinets, racks, and related infrastructure
- Configure and test network connectivity (LAN/WAN/Wi-Fi)
- Install and configure printers, scanners, VoIP phones, and CCTV systems (where applicable)
Software & Systems Setup
- Install and configure operating systems and standard business software
- Assist with email, user account, and basic server setup
- Ensure systems are tested and fully operational before handover
Troubleshooting & Support
- Diagnose and resolve installation-related faults
- Provide basic post-installation support and user guidance
- Escalate complex technical issues to senior technicians or engineers
Health, Safety & Compliance
- Comply with all company and site-specific Health & Safety requirements
- Ensure installations meet industry standards and client specifications
- Maintain a clean and safe work environment on-site
Documentation & Administration
- Complete installation checklists and job cards
- Update network diagrams and basic technical documentation
- Manage tools, equipment, and installation materials
- Provide feedback and reports on completed installations
Requirements:
- Grade 12 (Matric)
- Relevant IT / Networking qualification or certification (A+, N+, IT Support, or similar)
- 1–3 years’ experience in an IT installation or technical field role
- Valid driver’s licence
- Willingness to travel and work on client sites
Technical Skills
- Hardware installation and configuration
- Structured cabling and basic networking
- Familiarity with routers, switches, and Wi-Fi access points
- Basic understanding of TCP/IP, DHCP, and DNS
- Experience with CCTV, access control, or VoIP (advantageous)
Soft Skills & Competencies
- Strong problem-solving and fault-finding ability
- Good communication and customer service skills
- Ability to work independently and meet deadlines
- High attention to detail and workmanship
- Physically fit for installation work
Working Conditions
- Field-based role with travel to client sites
- May require after-hours or weekend work for installations
Please note only candidates that meet the minimum requirements will be considered.
Please follow our website and social media channels to be the first to know when our clients have new vacancies!
Facebook: The Talent Room
Instagram: tr.talent.room
LinkedIn: The Talent Room – Recruitment Solutions
website: .za
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT Support/Helpdesk Jobs in Western Cape
The IT Support/Helpdesk industry is a vital part of the Western Cape’s job market, particularly in the technology sector. Typically, this field experiences steady growth as organisations seek to improve their technological infrastructure and support services. Commonly, IT professionals are in high demand across various industries.
Generally, salaries for IT Support/Helpdesk roles can vary widely depending on factors such as experience, company size, and industry sector. While broad ranges cannot be provided, it’s clear that entry-level positions often fall within the R200 000 to R300 000 per annum bracket, while senior roles may exceed R500 000. Experience, training, and certifications also play a significant role in determining salary levels.
Common skills required for IT Support/Helpdesk roles include technical expertise in operating systems, software applications, hardware, and networking fundamentals. Additionally, strong communication and problem-solving skills are often essential for effective support services. Many employers place great emphasis on the ability to work collaboratively as part of a team. Other relevant skills may include cloud computing, data analytics, cybersecurity, or digital literacy.
The technology industry is a significant sector that commonly employs IT Support/Helpdesk professionals, followed by financial services, manufacturing, and healthcare. These sectors require reliable technological systems to operate efficiently, making them attractive employers for this type of role.
Career development opportunities abound in the IT Support/Helpdesk field. Typically, experienced professionals may seek specialisations such as technical support manager, service desk coordinator, or technical analyst. Some may choose to pursue advanced qualifications, such as a Postgraduate Diploma in Information Technology, to enhance their skills and advance their careers. Others may transition into related roles, such as IT project management or business analysis. Overall, the career prospects for IT Support/Helpdesk professionals are promising, with opportunities for growth and advancement available across various sectors.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Set up job alerts on major job boards to be notified of new opportunities quickly.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Cullinan: Financial Accountant posted by Hire Resolve
A leading organisation in the Food & Beverage Manufacturing industry is seeking to appoint a Financial Accountant. This role offers…
View JobCullinan: Financial Accountant posted by Hire Resolve
A leading organisation in the Food & Beverage Manufacturing industry is seeking to appoint a Financial Accountant. This role offers…
View JobCullinan: Financial Accountant posted by Hire Resolve
A leading organisation in the Food & Beverage Manufacturing industry is seeking to appoint a Financial Accountant. This role offers…
View JobCullinan: Financial Accountant posted by Hire Resolve
A leading organisation in the Food & Beverage Manufacturing industry is seeking to appoint a Financial Accountant. This role offers…
View JobCullinan: Financial Accountant posted by Hire Resolve
A leading organisation in the Food & Beverage Manufacturing industry is seeking to appoint a Financial Accountant. This role offers…
View JobCape Town: Payroll Adminstrator posted by Hire Resolve
A leading food manufacturing company based in Cape Town is seeking a Payroll Administrator to join its team. This role…
View Job
Browse Employers
Job Alerts