Cape Town: Internal Marketing Assistant posted by Tower Group

February 11, 2026 Jobs in Cape Peninsula

Tower Group

Western Cape

Other Sales/Marketing

Job Description

Core Knowledge & Skills:

MATRIC + 5 YEARS SHIPPING EXPERIENCE
RELEVANT SHIPPING COURSES
HIGH LEVEL WORK ACCURACY
FULLY COMPUTER LITERATE MS OFFICE, EXCEL, WORD, OUTLOOK AND POWERPOINT
EXCELLENT INTERPERSONAL SKILLS (WRITTEN AND VERBAL COMMUNICATION SKILLS)
EXCELLENT CUSTOMER SERVICE RELATIONSHIP SKILLS
KNOWLEDGE OF CLIENTS AND MARKETS
KNOWLEDGE OF RESTIRCTIONS ATG VARIOUS PORTS AND COMMODITIES

DUTIES:

Bookings for all trades Dry and Reefer
Firming up of bookings prior to firm stacks
Rechecking rates on bookings prior to stacks firming
Verifying of DG and non DG lists
Application for acceptance of hazardous cargo/special equipment and stowage requests. Update LMS addon to obtain DG certificates.
Amending routing or connecting vessels as per Trade instruction
Send email to respective POD for all freight collect shipments
Daily updating of EDI, which is downloaded into Dinamix importing of vessel files 3 times a day
Clearing of errors on Dinamix after EDI processed
Requesting for space from Branches when allocation has been reached.
Assisting customers with e-Commerce support ie. Customer creation/ Registration and log in/booking capture
Approving e-Commerce Customers
Customer Code creation on LMS and Dinamix
Requesting KYC documentation from clients and Customer integration updates in LMS
Daily telesales minimum of 10 calls per day and reported daily. Canvassing for both import/export bound cargoes
Updating of export client stats for all trades
Customer record update (All trades).
Monthly allocation report for all trades
Compile weekly sales meeting minutes.
Prepare e-commerce report and submit to WARO every Friday.
Capture stats in Dinamix for both imports and exports. Follow ups with Branches to ensure import and export manifests are completed for month end reporting
Submitting surveys for new trades
Negotiate and quote freight rates upon approval and send to clients
Requesting rates and free time from MD
Application for detention and demurrage requests
Assisting internal and external customers with queries. Assist both import and export clients with queries and transshipment details on both import/export legs
Export RFAs and Free time for all shipments to be done and approved prior vessel ETD
Advise clients of all new increases of rates/BAF/surcharges, etc.
Managing mail queue. General typing and filing
Attend annual Marketing Conference
Assist with cocktail function if in Durban
Give clear handover info to Customer Service / customer profile update
Supports the Sales Executives he/she is working with and handles incl. commercial follow up activities such as customer request and issue handling.
Production of Sales materials to be used by Sales Executives
Compiles local tenders (Requesting of freight rates from Trade management to arrange and provide bidding confirmation to customers)
Follow-up with key customers on performance rates quarterly and monthly spot rates / monitor rates about to expire and lead the renewal process
Perform market identification and feed Sales Exec and Inside Sales with new prospects
Provide up-to-date market situation & weekly summary report of each trades to PIL management
Track the VAS performance and push for more
Following payment settlement from customer

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How to Apply

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About Other Sales/Marketing Jobs in Western Cape

In the Western Cape region of South Africa, the sales and marketing industry is dynamic and growing, driven by a thriving economy and increasing demand for products and services. Typically, roles in this field require a strong understanding of business principles, excellent communication skills, and the ability to work effectively with diverse stakeholders.

Generally, salaries for sales and marketing professionals in Western Cape can vary widely depending on factors such as experience, company size, and industry sector. For entry-level positions, broad salary ranges might include R300 000 – R500 000 per annum, while more senior roles could command salaries ranging from R600 000 – R1 million or more. However, it’s essential to note that these are general estimates, and actual salaries may differ significantly depending on individual circumstances.

Common skills for sales and marketing professionals in Western Cape typically include strong communication and interpersonal skills, a solid understanding of market trends and consumer behavior, and proficiency in digital marketing tools and platforms. Additionally, candidates often need to be adaptable, resourceful, and able to work effectively under pressure. Other important skills may include data analysis, project management, and strategic thinking.

The sales and marketing industry is prevalent across various sectors, including financial services sector, technology industry, manufacturing sector, and more. Companies in these industries often require sales and marketing professionals with expertise in digital marketing, product development, and customer engagement.

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For career development, a common progression path for sales and marketing professionals is to move from entry-level roles into senior positions, such as team leader or manager. With experience, candidates can also transition into specialist roles, such as brand management or digital marketing strategy. Furthermore, with ongoing education and training, sales and marketing professionals can stay up-to-date with the latest industry trends and technologies, positioning themselves for continued growth and advancement in their careers.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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