Job Description
Location: Stanford, Overberg, Western Cape
Salary: To be discussed
Working hours:
- Working hours:
The practice currently operates with two shifts:- Morning shift: 08h00–13h00
- Afternoon shift: 12h00–17h00
While your primary shift will be agreed upon, you may occasionally be required to assist with the alternate shift to cover leave or staff changes. In addition, you will be rostered for every second or third Saturday from 08h00–11h00.
Responsibilities include:
- Welcoming clients, answering phones, WhatsApps and emails, booking and confirming appointments, processing payments, and maintaining accurate records.
- Handling stock: daily checks, placing orders, receiving deliveries, capturing invoices, and participating in stock takes.
- Keeping reception and public areas clean and tidy.
- Assisting with patient care where required, such as cleaning cages, feeding or walking patients, helping during procedures, and cleaning equipment afterward.
The ideal candidate:
- Physically fit (able to carry pet food bags or assist with large dogs).
- Emotionally resilient, able to work calmly and professionally with clients in stressful situations.
- Comfortable in a practical environment where animals may shed, jump, or make a mess.
- At least partially bilingual (Afrikaans and English).
- Computer literate; prior experience in reception, animal care, or using veterinary software will be an advantage.
- Willing to learn more about veterinary products and services (training provided).
Important to know: This is a rewarding but demanding position. The veterinary team works in a fast-paced, sometimes stressful environment, and high standards are expected.
If you have a passion for animals, enjoy client service, and want to be part of a dedicated veterinary team, please submit your CV for consideration.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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