Cape Town: Internal Sales Administrator posted by West Coast Personnel

• Assist walk-in and call-in customers with sales queries and technical information related to batteries and inverters
• Process internal sales transactions, including quotations and invoicing
• Book in, test, and assess batteries and inverters for warranty purposes
• Prepare and manage warranty claims, including issuing credits where applicable
• Utilise in-house ERP software to manage invoices, quotations, and stock availability
• Compile and submit technical and warranty-related reports for system capture
• Pick, serialise, and control stock allocated for warranty claims
• Liaise with relevant internal departments to ensure accurate and timeous processing

Qualifications and Requirements

• Relevant administrative, sales, or technical qualification (advantageous)
• Previous experience in internal sales, technical support, or warranty administration
• Working knowledge of batteries, inverters, or electrical/energy products (advantageous)
• Experience using ERP systems, preferably Syspro
• Strong administrative skills with high attention to detail
• Good communication and customer service skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment