Western Cape: LOGISTICS PLANNER / FREIGHT SCHEDULER posted by CA Support

RESPONSIBILITIES:

• Contact all clients on a daily basis to determine vehicle and load requirements.
• Accurately capture all load details on the system, including dates, times, locations and order numbers.
• Plan and schedule available vehicles to meet client needs while optimising fleet utilisation.
• Record all loads on our internal software program.
• Issue clear load instructions to Freight Controllers for the coordination of loading, transport and offloading.
• Monitor loading and transport progress via Freight Controllers and liaise with clients on status updates.
• Identify and manage non-conformances, escalating issues where required to the Operations Manager.
• Arrange subcontracted vehicles when company fleet availability is insufficient.
• Ensure subcontractors receive load confirmations with full terms and conditions prior to loading.
• Oversee subcontracted loads as if they were company-owned vehicles.
• Undertake advance planning of vehicles returning to the depot.
• Coordinate fleet maintenance planning in collaboration with the Technical Department.
• Communicate cross-hooks and mechanical requirements to Fleet Control and Yard Control.
• Compile and oversee customer performance, turnover and efficiency reports.
• Ensure fleet operations comply with agreed client service levels and company policies.

 
REQUIREMENTS:

• Previous experience in freight planning, logistics coordination or fleet operations
• Good knowledge of the South African road network and geographic landscape
• Comfortable working with digital planning tools, operational systems and electronic reporting platforms used in logistics environments
• Proven administrative capability within an operational or planning environment
• Willingness and availability to work after hours when required, as this role is not strictly a 9-to-5 position

SKILLS REQUIREMENTS:

• Strong planning, organisational and multitasking skills, with the ability to coordinate multiple moving parts simultaneously
• Ability to work well under pressure in a fast-paced, time-sensitive operations environment
• Effective problem-solving and decision-making skills, with strong attention to detail and accuracy
• Good verbal and written communication skills, with the ability to work confidently with drivers, clients and internal teams
• A team-oriented mindset, with the ability to take ownership, show leadership and support operational goals