Job Description
In order to be considered the following is required:
- A degree in Business Administration, Marketing, or related field (MBA preferred)
- Minimum 10 years experience in senior sales leadership roles
- Proven track record in ERP or municipal/public sector systems is highly advantageous
- Proven experience managing large, distributed sales teams and partner networks
- Strong understanding of municipal governance, procurement and digital transformation
- Excellent communication and interpersonal abilities, with the capacity to advise and influence executive management
- Exceptional analytical, strategic thinking and problem-solving skills
- Exemplary leadership qualities with the ability to inspire and manage teams towards achieving excellence in operations
- Strong understanding of market dynamics, customer needs and the competitive landscape
- Proficiency in MS Office and CRM software (e.g. Salesforce)
Responsibilities:
Strategic Sales Leadership:
- Define and implement sales strategies that align with the business growth ambitions and market goals
- Drive revenue generation and profitability across new business, upsells, and renewals
- Lead pipeline forecasting, budgeting and strategic planning in alignment with EXCO
- Develop account-based sales strategies to deepen client relationships and expand footprint
Team Management & Performance:
- Build and manage a high-performing sales team; recruit, coach and develop talent
- Set KPIs and performance metrics for sales, partner and client relations teams
- Foster a performance-driven culture with a strong focus on execution and accountability
Market Development & Positioning:
- Oversee market segmentation, go-to-market planning, and territory expansion strategies
- Monitor market trends, competitive threats and stakeholder sentiment to inform action plans
- Collaborate with marketing and technology to ensure brand alignment and product market fit
Partnerships & Stakeholder Engagement:
- Manage strategic relationships, commercial agreements and give input to field agents frameworks
- Engage government, municipalities, and strategic entities to drive public sector influence
- Represent the business at client meetings, industry forums and executive engagements
Technology & CRM Oversight:
- Lead CRM strategy, ensuring data accuracy and actionable sales intelligence
- Champion adoption and optimisation of Salesforce (or equivalent CRM systems)
- Work with the CTO to ensure sales tools and platforms support strategic goals
Customer Focus & Client Success:
- Drive structured client engagement models that enhance satisfaction and retention
- Ensure feedback loops between client relations and product / marketing teams
- Lead the development of testimonials, case studies and win stories
Compliance, Reporting & Governance:
- Ensure alignment with public sector procurement and regulatory frameworks
- Report on performance, risks and opportunities to EXCO
- Uphold corporate ethics and compliance across all commercial activities
Information displayed above not limited to advertisement.
Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.
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