Pretoria: Receptionist (Telecommunications) posted by AtripleA recruitment & temps

About the Role

Our client in the Telecommunications industry is looking for a Receptionist to manage the front desk daily and perform a variety of administrative and clerical tasks. As a key member of the team, you will be responsible for ensuring the smooth operation of the office and providing exceptional customer service to visitors and employees.

Key Responsibilities

• Answering, screening and forwarding calls in a timeous and professional manner
• Taking and relaying of messages and referring inquiries
• Report telephone issues and/ or complaints to the IT department
• Serve visitors by greeting, welcoming and directing them appropriately and notifying company personnel of visitor arrival
• Maintain office security by following safety procedures and controlling access via the reception desk
• Manage visitor access cards and issue visitor access cards as and when required
• Manage visitor access to Guest Wi-Fi Network
• Manage and update the Boardroom Calendar to ensure no double bookings of Boardrooms
• Update the company contact list monthly, or as changes occur to ensure accuracy;
• Sending out internal correspondence as and when required
• Follow up with all employees daily and send out a daily attendance register, by no later than 10:00 with a list of employees not in the office
• Ensure reception and front-desk area is tidy and presentable
• Organizing couriers for outgoing parcels as well as preparing of paperwork – track and follow up on outgoing parcels
• Update the couriers report
• Manage business cards for group of companies
• B-BBEE – assist HR Manager with collecting and updating supplier B-BBEE Certificates monthly
• Landlord Administration
• Conduct monthly check in terms of maintenance issues of the office(s) – inside and outside
• Update the snag list monthly and distribute to the relevant parties
• Telephone system Management
• Create dial out codes for new employees
• Reporting of telephone usage of all employees monthly
• Travel Booking and Management
• Arrange travel (flight and car hire), and accommodation for employees as and when required, manage bookings
• Update birthday calendar for all employees and send out a congratulatory email on an employee birthday
• Update employee anniversary calendar for all employees and send out congratulatory email reminder to relevant Line Manager
• Manage and update list on paper usage within office and report to the Financial Manager
• Offer administrative support across the company.

Requirements

• Senior Certificate Essential
• A minimum of 3-5 years’ receptionist experience
• Computer Literate (Microsoft Office Suite)
• Switchboard experience

Qualifications

No formal education/certifications mentioned.

Salary & Benefits

Salary: R8 000