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Durban: Deli Supervisor

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Job Description

The successful candidate will oversee daily deli operations, ensuring high-quality food preparation, exceptional customer service, and strict compliance with health and safety regulations. They manage inventory, order supplies, schedule staff, and train employees on equipment safety and food handling. Key responsibilities include maximizing sales, minimizing waste, and maintaining cleanliness standards. Core Responsibilities Operational Leadership: Manage daily activities, including food preparation, display, and service. Staff Management: Train, schedule, and supervise deli employees, ensuring high performance and adherence to standards. Customer Service: Address customer inquiries and complaints promptly to ensure satisfaction. Inventory & Cost Control: Monitor stock levels, order supplies, and manage waste to maximize profitability. Compliance & Safety: Ensure compliance with all food safety, hygiene, and sanitation regulations (e.g., HACCP). Equipment Operation: Operate and maintain deli equipment such as slicers, ovens, and scales. Required Skills and Qualifications Experience: Proven experience in a deli, kitchen, or retail environment (preferably 4 years). Leadership: Strong team management, training, and coaching abilities. Communication: Effective interpersonal skills for managing staff and interacting with customers. Technical Skills: Knowledge of food safety standards and equipment. Physical Ability: Ability to stand for long periods and work in varying temperatures. Key Performance Indicators Meeting sales and profit goals. Maintaining high food quality and presentation standards. Minimizing waste and controlling labor costs.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Catering / hospitality Jobs in eThekwini

The catering and hospitality industry in eThekwini, South Africa is a thriving sector with a diverse range of job opportunities available to those looking to break into the field. Generally, this industry is known for its fast-paced and dynamic environment, with many roles requiring adaptability and flexibility.

Typically, salaries for catering and hospitality professionals in eThekwini fall within broad ranges, depending on factors such as experience, company size, and industry sector. For example, entry-level positions in restaurants or hotels may pay a salary of around R10 000 to R20 000 per month, while more senior roles or those in larger organisations may command salaries ranging from R50 000 to R100 000 per month. However, it’s essential to note that these are general estimates and actual salaries can vary significantly depending on individual circumstances.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work well under pressure, and a strong attention to detail. Other key skills often sought after in this industry include time management, problem-solving, and adaptability. In some cases, knowledge of food preparation, beverage service, or event management may also be beneficial.

The catering and hospitality industry employs professionals across various sectors, including the financial services sector, technology industry, manufacturing sector, and tourism industry. Other industries that commonly hire for this type of role include hotels, restaurants, bars, and conference centres. It’s worth noting that many organisations in these sectors are open to training and developing their staff, which can be a valuable asset when starting a new career.

Career development opportunities in the catering and hospitality industry often involve progressing through senior roles or taking on specialist positions such as food and beverage management or event coordination. With experience and additional qualifications, it’s possible to move into management or supervisory roles, or even start one’s own business.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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