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Johannesburg: CICC Control Room Manager – Nelspruit posted by Fidelity Services Group

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Job Description

CONTROL ROOM MANAGER Job Title: Control Room Manager Reports To: Regional Operations Manager / General Manager Location: Nelspruit Control Room Role Purpose: To lead, manage, and oversee the strategic and operational performance of the Control Room, ensuring full functionality, risk mitigation and compliance Key Responsibilities: Operational Control Monitoring Lead and manage day-to-day operations of the Control Room team (Supervisors & Controllers). Ensure all Control Room logs, incidents, and evidence trails are properly maintained. Conduct weekly audits, failure investigations, and platform health checks. Liaise with client representatives, Sector Supervisors and Sector Managers Coordinate training, system upgrades, and integration of new monitoring technologies. Enforce SOP adherence, performance standards, and real-time response protocols. Staff Management Ensure SOP adherence and performance standards by conducting SOP Training every three months and keeping a training register for all training conducted with the Control Room The Control Room Manager is responsible for HR Related issues within the Control Room . These are not limited to forwarding of leave forms , sick leave forms and Injury on duty. The Control Room Manager will ensure that all staff members are compliant in terms of PSIRA, Medicals, inductions and weapons competency where applicable Implement Immediate corrective action in the event of non-compliance or Application/Platform failures. Approve shift rosters and authorize critical incident escalations. Zero Tolerance Enforcement – Implement Any disciplinary processes that have been proposed after failures have been identified during post incident debrief analysis

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About Catering / hospitality Jobs in Gauteng

In the Gauteng region, the catering and hospitality industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers can expect to find a mix of entry-level and experienced roles in this field, with common positions including chefs, waiters, event coordinators, and hotel management staff. Generally, the demand for skilled workers in this industry remains strong, driven by the growing tourism and events sectors in South Africa.

In terms of salary expectations, it’s difficult to provide a precise figure due to variations caused by factors such as experience, company size, and industry sector. However, broad ranges can be provided. Typically, entry-level positions within catering and hospitality may fall within the range of R20 000 to R40 000 per annum, while experienced roles can command salaries ranging from R60 000 to R120 000 or more, depending on the specific requirements of the position.

Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include basic knowledge of food preparation and presentation, customer service skills, and experience with event management software. In addition, many employers place a high value on staff certification, such as a Food Safety Certificate or Hospitality Diploma.

The catering and hospitality industry is diverse and encompasses various sectors, including the financial services sector, technology industry, manufacturing sector, and more. Many companies within these industries require skilled workers to manage their catering and event needs. Commonly, roles are found in urban areas such as Johannesburg and Pretoria, where there is a high concentration of businesses and events.

For those seeking to advance in their careers within this field, opportunities for professional development exist throughout the industry. Typically, career progression can be achieved through experience, training, and certification. Many employers offer internal training programs or sponsorship for further education, which can provide a competitive edge in the job market. Overall, catering and hospitality professionals can expect to find rewarding and challenging roles within this dynamic sector, with opportunities for growth and development throughout their careers.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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