Job Description
About the Role
We are seeking an experienced Executive Housekeeper to join our luxury 5* hotel team. As the supervisor of all housekeeping staff, you will be responsible for ensuring five-star quality and service, while maintaining exceptional cleanliness and presentation standards.
Key Responsibilities
- Maintain exceptional cleanliness and presentation standards
- Achieve and sustain guest satisfaction scores of 90% for cleanliness
- Deliver a personalised, detail-oriented service that reflects Hotel standards
- Ensure 100% room readiness in line with check-in times
- Maintain efficient room turnaround times without compromising quality
- Coordinate closely with Front Office and Maintenance to prioritise arrivals, departures, and special requests
- Implement and monitor daily cleaning schedules and task allocations
- Lead, train, and motivate the housekeeping team to deliver consistent standards
- Conduct regular training and skills development, including SOP adherence and service excellence
- Manage staff rosters to ensure optimal coverage
- Complete performance reviews and address performance issues promptly and professionally
- Conduct daily room inspections and regular public area inspections
- Ensure full compliance with health, safety, and hygiene regulations
- Maintain up-to-date SOPs, checklists, and brand standards
- Drive continuous improvement through audits and corrective action plans
- Manage linen, amenities, cleaning supplies, and equipment efficiently
- Control housekeeping expenses in line with the approved departmental budget
- Oversee laundry operations and linen lifecycle management
- Identify and report maintenance issues promptly to reduce room downtime
- Conduct regular room and asset condition checks
- Protect hotel assets through correct usage and staff training
- Implement environmentally responsible cleaning practices
- Monitor water, chemical, and energy usage to support sustainability goals
- Promote linen and towel reuse programs where applicable
Requirements
- SA Citizen
- Grade 12 or Matric qualification
- Computer literacy
- Three Years Degree or diploma in hotel management or Similar (Beneficial)
- Minimum 8 to 10 years of experience of which at least 2 to 3 years in similar role, in a five-star property advantage
- Experience using OPERA Cloud
- Strong Operational / Technical knowledge
Qualifications
(None mentioned)
Salary & Benefits
(None mentioned)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Always customize your CV and cover letter for each job application. Generic applications are often ignored.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Johannesburg: Used Vehicle Sales Executive – Bryanston
Duties include Sell the maximum number of used cars Achieve maximum first and second gross profits Ensure customer satisfaction in…
View JobJohannesburg: Office Administrator
Key Responsibilities: 1. Reporting Assist Key Account Managers (KAMs) and DBAs with monthly client presentations (PPTs) and Perigee report processing…
View JobJohannesburg: NOC Manager
The suitable candidates main responsibilities and duties include, but are not limited to, the following: Render a comprehensive pro-active security…
View JobJohannesburg: Automotive Parts Picker Packer, Gauteng, Strijdom Park
Duties include Pick customer orders accurately from warehouse locations using pick lists and scanning systems Pack items securely using appropriate...
View JobJohannesburg: New Vehicle Sales Executive – Strijdom Park
Duties include Sell the maximum number of new cars Achieve maximum first and second gross profits Ensure customer satisfaction in…
View JobPaarl: Receptionist / Marketing Coordinator – Paarl
Key Responsibilities Reception & Office Administration Manage calls, welcome visitors, and maintain a professional reception area General office...
View Job
Browse Employers
Job Alerts