Job Description
About the Role
As a Store Manager for our well-established South African brand merging art and homeware, you will play a crucial role in driving sales, delivering exceptional customer experiences, and leading the store team to achieve operational excellence. Our client brings luxury into every room of the home, creating memorable moments in the everyday lives of people both nationally and internationally.
Key Responsibilities
- Drive store sales to achieve and exceed set targets.
- Actively lead by example on the sales floor, engaging customers and closing sales.
- Analyse sales reports, trends, and KPIs to identify opportunities for growth.
- Implement promotional activities and visual merchandising standards in line with brand guidelines.
- Recruit, onboard, train, and develop store staff.
- Create and manage staff schedules to ensure optimal coverage.
- Motivate, coach, and manage performance of the team.
- Conduct performance discussions and implement corrective action where required.
- Ensure adherence to company disciplinary, attendance, and HR policies.
- Oversee daily store operations, including opening and closing procedures.
- Ensure accurate cash handling, banking, and reconciliation.
- Maintain stock integrity through effective stock control, cycle counts, and shrinkage prevention.
- Manage stock levels to ensure availability while minimising overstock.
- Investigate and resolve stock discrepancies.
- Ensure correct processing of transfers, deliveries, and customer orders.
- Complete daily, weekly, and monthly reports accurately and on time.
- Communicate operational challenges and performance updates to management.
- Maintain accurate records in line with company procedures.
Requirements
- Matric/Grade 12 minimum requirement
- Additional qualification an advantage
Qualifications
- Minimum 5 years of retail and retail management experience
Salary & Benefits
- Competitive salary will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in ZA
The retail and wholesale sector in South Africa offers a diverse range of job opportunities across various industries. Generally, this field is characterized by a dynamic job market, with many companies looking to expand their operations and invest in new talent. Typically, roles within the retail and wholesale sector require strong communication skills, flexibility, and the ability to work well under pressure.
In terms of salary, it’s common for entry-level positions in retail and wholesale to fall within the range of R200 000 to R400 000 per annum, although this can vary widely depending on factors such as experience, company size, and industry sector. For example, roles in larger companies or those with more complex operations may command higher salaries, while smaller businesses or startups may offer more competitive compensation packages. Additionally, salaries can also differ significantly across various industries, with sectors like technology or financial services often offering higher salaries than retail or manufacturing.
Common skills required for roles within the retail and wholesale sector include excellent communication and customer service skills, as well as the ability to work effectively in a team environment. Other key skills often sought after by employers include problem-solving abilities, attention to detail, and basic technical knowledge of inventory management systems or e-commerce platforms. Generally, employers also look for candidates with strong analytical skills, the ability to adapt to changing circumstances, and a positive attitude towards continuous learning.
Industry sectors that commonly employ retail and wholesale staff include financial services, technology, manufacturing, and distribution. These industries often require roles such as sales and marketing coordinators, supply chain managers, or product developers, among others. In addition to these, many retailers also have in-house logistics and procurement teams that manage the flow of goods from suppliers to customers.
For those looking to break into the retail and wholesale sector, career development opportunities abound. Typically, roles within this field can provide a solid foundation for career advancement, with many employees progressing to senior management or specialist positions such as category managers or business analysts. With experience and the right skills, professionals in the retail and wholesale sector can also explore related fields like supply chain management, logistics, or even entrepreneurship.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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