Johannesburg: Payroll Administrator / Site Supervisor (Newcastle) posted by Oxyon People Solutions

About the Role

As a Payroll Administrator / Site Supervisor, you will be responsible for ensuring the smooth operation of payroll processes and site management for our clients in Newcastle. You will work closely with clients to resolve wage errors, maintain accurate headcounts, and provide exceptional customer service.

Key Responsibilities

• Collect job and hours allocation reports to formulate a timesheet.
• Ensure accurate calculation of hours worked.
• Prepare an accurate weekly timesheet for wage processing.
• Submit a timesheet on Tuesday Morning to ensure wages are processed on time and accordingly.
• Prepare leave forms, reports, and supporting documents for all applications submitted by the employees for retained annual leave, sick leave, family responsibility leaves.
• Assist clients with resolving wage errors.
• Ensure that the correct headcount is maintained on the respective site, according to the specified site requirements.
• Meet daily headcount compliment (including over weekends or in strike situations).
• Screen candidates according to Company requirements.
• Ensure assignees have valid ID documents and drivers licences as required.
• Ensure that legislative requirements in respect of the hiring of foreign nationals are adhered to.
• Select candidates for placement and / or overtime in a legal and ethical manner.
• Adhere to the stipulations of the Company’s Code of Business Conduct and Stakeholder Engagement Policies.
• Deliver exceptional customer service to clients and increase headcount on allocated sites.
• Provide services to the client in a timely, professional, and pleasant manner.
• Maintain the values of the Company in all interactions.
• Monitor, follow up, and ensure resolution to all client queries within a 24-hour timeframe.
• Deliver exceptional customer service to assignees.
• Monitor, follow up, and ensure resolution to all assignee queries within a 24-hour timeframe.
• Schedule training and medicals for assignees as required.
• Ensure that the correct paperwork is signed and maintained for all assignees.
• Ensure that assignee files and Contractor Zone files are kept up to date.
• Ensure that all requirements as stipulated by the Company are adhered to, when submitting timesheets and supporting documents for payments.
• Manage the issuing and control of Personal Protective Equipment (PPE).
• Manage End of Contracts.
• Manage injuries on duty (IOD).

Requirements

• Relevant experience in payroll administration or a related field.

Qualifications

• None specified.