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South Africa: Hospitality General Manager | Luxury Game Reserve | Namibia | Lb posted by HotelJobs

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Job Description

About the Role

We are seeking an experienced Hospitality General Manager to lead operations across a luxury game reserve in Namibia. This is a live-in role on a working cycle of six weeks on, two weeks off, ideal for a seasoned professional with extensive safari and hospitality management experience.

Key Responsibilities

  • Manage all hospitality personnel and departments across the reserve
  • Develop and implement human resource progression and training programs
  • Oversee financial and administrative management of the hospitality operations
  • Lead strategic product development initiatives
  • Interact with guests to ensure a professional five-star experience
  • Ensure flawless, high-class service delivery across all camps
  • Direct day-to-day front-of-house management of all camps
  • Guide and manage camp management teams in each camp
  • Liaise with the Guide Manager regarding activity needs and operational improvements
  • Identify training needs and provide suitable solutions
  • Implement and maintain lodge and company standards for front and back of house
  • Address guest complaints directly and ensure corrective actions are implemented
  • Analyse customer feedback and provide strategic direction for continuous improvement
  • Manage camp budgets and provide progress reports

Requirements

  • Minimum 7 years experience at senior management level in the tourism industry, preferably 5-star safari properties
  • Bachelor’s degree in business, tourism, or a related field
  • Proven track record in financial and strategic management
  • Experience with staff training, evaluation, and development
  • Excellent communication and computer literacy skills
  • Fluent in English; multilingualism is advantageous

Qualifications

  • None mentioned

Salary & Benefits

Salary: Negotiable depending on experience

Benefits:

  • Furnished accommodation
  • Gas; water, and electricity
  • Housekeeping services provided
  • Use of a vehicle for company purposes
  • Uniform sets
  • DSTV
  • Access to Wi-Fi (depending on availability)
  • Flights with Wilderness Air to and from Windhoek (depending on availability)
  • Free medical evacuation in the event of injury
  • Free medical insurance
  • Accident Protector through Prosperity
  • Subsidised bed night rates at select lodges for managers
  • Pension and medical aid optional for expats; pension compulsory for locals
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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

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Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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