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Johannesburg: OFFICE AUTOMATION/TELECOMS TECHNICIAN

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Job Description

Printer / Copier Support Diagnose, repair, and service HP, Sharp, and Konica Minolta printers/copiers Perform routine maintenance, fault-finding, and part replacements Install and configure printers, scanners, drivers, and print management solutions Provide professional on-site technical support and troubleshooting Configure printer and network settings, including: IP addresses Gateways DNS Subnet masks Perform basic network troubleshooting (LAN connectivity, switches, routers) Accurately complete service reports and job cards Role / Function: PABX & Telephony Support Assist with the installation, configuration, and maintenance of PABX and VoIP systems Perform basic to intermediate fault finding on telephony systems and endpoints Configure IP handsets, extensions, and basic call routing Support customer environments using: VoIP Systems Yeastar P-Series and S-Series systems (preferred) 3CX platforms (preferred) Assist with SIP trunk setup, endpoint registration, and basic VoIP troubleshooting Liaise with senior engineers where advanced telephony issues arise Additional Technical Responsibilities Assist with CCTV installations and maintenance when required Provide on-site support for networking and device connectivity issues Minimum Requirements Proven experience as a printer/copier technician Must have hands-on experience with: HP Sharp Konica Minolta Valid drivers license (mandatory) Strong knowledge of networking and printer connectivity Willing to travel and work on-site Excellent troubleshooting and problem-solving skills Strong communication and customer service skills Advantageous Skills & Experience CompTIA A certification CompTIA Network certification Practical experience with PABX / VoIP systems Exposure to or hands-on experience with: Yeastar PABX systems 3CX platforms SIP, VoIP, and IP handset configuration experience CCTV installation and configuration experience General IT support background Personal Attributes Reliable, hardworking, and punctual Able to work independently and under pressure Strong attention to detail Customer-focused and professional

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How to Apply

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About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

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For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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