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Tokai: SPA Reservationist & Back-up SPA Therapist

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Job Description

SPA RESERVATIONIST (BACK-UP SPA THERAPIST) TOKAI, Cape Town South (SOUTHERN SUBURBS) , Western Cape (ZA) START: ASAP / 01 March 2026 TRADING HOURS & SHIFTS Monday – Sunday Shifts (Open / Close – rotate) 08:00am – 17:00pm / 10:00am – 19:00pm 1x Weekend off per month days off in the week REPORT TO: SPA Director EMPLOYMENT: Permanent / Full-Time SALARY & COMPANY BENEFITS R11,000 Basic Salary per month Services Commission (on any therapies performed by you) Retail Commission Employee Benefits & Fund Contributions MINIMUM REQUIREMENTS: South African citizen OR permitted for employment Certified / Diploma in Beauty Specialist / Health & Skin Care / Beauty Therapy / Somatology / Cosmetology SAAHSP / ITEC / CIDESCO / CIBTAC accredited qualification Reliable transport within the Southern Suburbs Computer confident – making bookings, responding to emails and doing general admin Proficient in MS Office Confident using SPA Software systems for bookings, cash-up, reporting, etc (ESP / Headstart / SilverSpa or similar) Professional telephone etiquette – clear, confident, speaking Excellent guest communication and command of English Beautifully groomed and highly presentable Demonstrated ability to manage guest communication across multiple channels (phone, email, and in person). At least ONE full year experience on the front desk performing reception duties of a luxury SPA (Hotel, Ship or Resort) At least TWO years experience performing SPA therapies in an established SPA Confident in both Administration & Therapies – this is a dual role with primary function of Reception. Ability to multitask and prioritise in a high-volume environment. Accurate handling of bookings, payments, and scheduling adjustments. Calm, courteous, and solutions-driven when handling guest requests or challenges. Sales-oriented with an understanding of upselling spa services and retail add-ons. PERSONAL ATTRIBUTES: Warm, welcoming, and guest-focused demeanour. Team player who collaborates easily with therapists and management. Dependable, punctual, and maintains professionalism under pressure. Flexible to work weekends, public holidays, shifts as required and extended hours during peak season

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Cape Town City Centre

The hospitality industry in Cape Town City Centre is a thriving sector, driven by the city’s status as a popular tourist destination and hub for business and leisure activities. Typically, job seekers in this field can expect to find employment opportunities across various sectors, including fine dining restaurants, hotels, conference centres, and event management companies. This diversity of settings means that professionals with diverse skill sets are often in demand.

Salary expectations for catering and hospitality positions in Cape Town City Centre vary widely depending on factors such as experience, company size, and industry sector. While broad salary ranges can be estimated, it’s essential to note that actual salaries may differ significantly due to these varying influences. For example, a highly experienced individual in a top-end restaurant may earn between R800 000 and R1 200 000 per annum, while entry-level positions in smaller establishments might pay around R300 000 – R500 000 annually. These figures are only rough estimates and should be taken as general guidelines.

In the hospitality industry, common skills that are often in demand include excellent communication and interpersonal skills, strong attention to detail, ability to work under pressure, physical stamina for long hours on one’s feet, and proficiency in basic food handling and safety procedures. Generally speaking, knowledge of food preparation techniques, wine management, or event planning can be a valuable asset in securing a role.

Industry sectors that commonly employ catering and hospitality professionals include the financial services sector, technology industry, manufacturing sector, and tourism. Other significant players in this space include education institutions, healthcare providers, and corporate event planners. As such, individuals with diverse experience and skills can expect to find opportunities across multiple industries.

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Career development is a critical aspect of any professional’s growth. Typically, hospitality professionals may progress from entry-level positions to supervisory or management roles within their current establishment or move into related fields like sales, marketing, or human resources. Opportunities for advancement often exist in larger establishments with more complex operations, while smaller businesses and start-ups may provide opportunities for entrepreneurial innovation and leadership development.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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