Job Description
About the Role
As the Camp Manager at Wild Dreams Hospitality, you will be responsible for delivering an exceptional guest experience that exceeds expectations. You will be the face of our hospitality service, ensuring a seamless and harmonious experience for all guests. With a broad understanding of diverse guest needs, you will tailor-make services to cater to various preferences.
Key Responsibilities
- Ensures the highest quality of experience for school groups and guests
- Leading by example as the Camp Manager in Hospitality service
- Display an exceptional appreciation and sensitivity to the environment
- Ensures that guest, staff, and wildlife safety is always a priority
- Undertake a process of continuous education of self and other members of staff
- Achieve service excellence though Teamwork
- Be an active, contributing member of the BGR team
- Be willing, in certain cases, to put in extra work to ensure best possible guest experience and to assist the teams
- Ability to promote conservation and environmental protection on the reserve
- Monitor and handle guest feedback and make sure it gets to each person (good and bad)
- Monitor vehicle safety and driving speed
- Day to day management of facilities & camps – ensure standards are kept and improved
- Dealing with guests’ complaints
- Assisting Camp Leaders with hosting
- Daily meetings to ensure all departments are aware of upcoming events, arrivals, etc.
- Employer or management might require other tasks to be done not specified in this description
- Encourages staff to submit proposals to promote research
Requirements
- Tertiary qualifications in Eco-tourism, Hospitality, Game Lodge, Tourism or equivalent
- Valid Driver’s license
- Working understanding of the Food & Beverage department
- Minimum 5 years traceable work experience in a bush lodge environment, managerial role
- Excellent understanding of housekeeping and maintenance procedures
- An awareness of developments, keeping up with current trends within the food and lodge industries.
- Excellent Customer Service
- Clear understanding of cost control and procurement
- Experience in a similar environment, and proven track record in managing people
- Experience working in remote areas or locations would be an advantage
- Excellent attention to detail, Computer literate, Strong multi tasking skills,
- Excellent organizational skills
- Working knowledge on different types of POS & Booking systems
- Financial management ability
- Clear understanding of disciplinary procedures
- Ability to adapt to a fluid environment
- Knowledge of reserve, property, surrounding areas
Qualifications
None mentioned.
Salary & Benefits
CTC R30kpm negotiable.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Tourism/Hospitality Management Jobs in Kwazulu-Natal
The tourism and hospitality management sector in Kwazulu-Natal is a rapidly growing industry, with a strong demand for skilled professionals to cater to the increasing number of tourists visiting the province. Typically, job seekers in this field can expect to find opportunities in various sectors, including accommodation, food and beverage, tour operations, and conservation. Generally, these roles involve managing day-to-day operations, ensuring customer satisfaction, and driving business growth.
In terms of compensation, salaries for tourism and hospitality management positions in Kwazulu-Natal typically fall within a broad range of R500 000 to R1 million per annum, depending on factors such as experience, company size, and industry sector. However, it is essential to note that actual salaries can vary significantly, and these figures are only a general guideline. For example, salaries for entry-level positions may start at the lower end of this range, while senior management roles or those in large hospitality companies may command higher salaries.
Common skills required for tourism and hospitality management roles include excellent communication and interpersonal skills, the ability to work well under pressure, and strong leadership and problem-solving abilities. Additionally, knowledge of local culture, languages, and customs can be highly beneficial. Other essential skills include financial management, marketing, and customer service skills. Experience in operations management, human resources, or a related field is often also valuable.
The tourism and hospitality industry in Kwazulu-Natal is diverse, with opportunities available in various sectors, including hotels, resorts, game lodges, tour operators, and national parks. The province’s rich cultural heritage and stunning natural beauty make it an attractive destination for tourists, driving demand for skilled professionals to cater to their needs.
Career development opportunities are generally excellent in the tourism and hospitality industry, with many roles offering potential for career progression and advancement. Typical career paths may include management positions, specialist roles such as event planning or customer service, or specialized areas like sustainable tourism or heritage management. With experience and further education, professionals can move into senior leadership roles or start their own businesses.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Always arrive 10-15 minutes early for interviews to show punctuality and reliability.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Johannesburg North: Non-Life Senior Actuarial Analyst posted by Network Finance
If you’re passionate about problemsolving, model-building, strategic thinking, and delivering insights that matter, this is the environment you’ve been...
View JobJohannesburg North: Corporate Actuarial Analyst posted by Network Finance
This well-established insurance organisation is building out its Corporate Actuarial function and is looking for a curious, driven, and analytically…
View JobJohannesburg North: Actuarial Associate posted by Network Finance
You’ll be joining a highperformance Actuarial unit within a dynamic Finance team. Expect a collaborative environment, a flat structure, and…
View JobCape Town: Senior Broker (Precious Metals) posted by Staff Solutions
Duties:Prospecting for new business from new clients and mining the stores database.Educating prospective clients on the value proposition of owning...
View JobWestern Cape: Executive Personal Assistant & Property Administrator posted by Persona Staff
Key Responsibilities: Personal Assistant and Executive Support (Primary Focus) Diary and Calander management, setting up of appointments and reminders,...
View JobWestern Cape: Infrastructure Lead posted by Persona Staff
Key Responsibilities:Develop and maintain detailed Standard Operating Procedures for all building systemsDraft and manage technical scopes of work for...
View Job
Browse Employers
Job Alerts