Bryanston: Learning & Development Specialist posted by Craven Cottage CC

About the Role

As a Learning & Development Specialist at Craven Cottage CC, you will play a crucial role in designing and delivering training interventions to support the growth and development of our staff across all levels and regional offices. You will be responsible for managing our LMS system, developing training materials, and facilitating workshops to ensure that our employees have the necessary skills to excel in their roles.

Key Responsibilities

• Conduct monthly Induction and internal systems training, including Tourplan NX
• Develop and facilitate training interventions for all levels of staff
• Develop, produce, and write training material as required
• Proactively develop, produce, and write content for online training initiatives
• Encourage participation in online training initiatives
• Evaluate and report results within the Human Capital Team and other Departmental Heads
• Manage and oversee scheduling and arranging of training interventions – both internal and external
• Conduct internal training interventions and workshops
• Oversee Supplier training coordination
• Evaluate all training intervention outcomes
• Manage outsourcing of various training interventions
• Conduct required training throughout the business, including regional and Global offices (Cape Town, East Africa, etc.)
• Manage bursaries

Requirements

• Grade 12
• Bachelor’s degree / diploma
• At least 5 – 7 years of training experience, or a similar combination of education and experience
• At least 3+ years of experience as a Skills Development Facilitator
• National Certificate in ODETDP (Occupationally Directed Education and Training Development Practices) would be an advantage
• Accreditation as Facilitator, Assessor, and Moderator is required
• Accreditation as Skills Development Facilitator (SDF) is required
• Experience on LMS
• Tourplan NX experience
• Excellent coaching, counselling, and negotiations skills
• Mature approach when dealing with people
• Ability to handle controversial or emotional issues objectively and analytically
• Capacity for dealing with employers and workers at all levels
• Confidentiality, tact, and discretion when dealing with people
• Excellent planning, organisational, analytical, and decision-making skills
• Good conflict resolution skills
• Good oral and written English communication skills
• Good problem-solving skills
• Negotiation and liaison ability
• Working knowledge of the various acts that make up South African labour legislation

Qualifications

None mentioned.

Salary & Benefits

Salary information not specified.