Job Description
Purpose
Effective control and implementation of quality control measures that enable the achievement of high customer satisfaction, through dispatch of quality and quantity of products that meet the customers expectations and requirements. Execute workflow schedules to effectively contribute to the efficiency of the department.
KRA:
Dispatch Efficiency
- Direct and coordinate the dispatch assistants into ensuring they load accurate orders. Ensure that the area is ready for work processing
- Raise any discrepancies with on the platforms provided and inform dispatch coordinator. Ensure orders are dispatched timeously. Ensure that all documentation is accounted for when done with despatching of a route.
- Organise and prioritise orders according to the plans provided by the Distribution Department. Evaluate the correctness and quality of orders by comparing the contents with the information on the picking slip, e.g. title, quality, ref number, quantity etc. Ensure the handling standards and loading efficiency to meet requirements.
Order satisfaction
- Check that all orders are loaded as per route requirements. Raise any discrepancies on the relevant platform and inform dispatch coordinator. Check that all documentation details match actual order details. Ensures that stock is in good quality. Ensure stock does not get damaged when being loaded.
Distribution Support
- Provide support to the distribution department. Assist with parking the trucks and moving them into loading bays as required.
Health and Safety
- Maintain a clean and safe work area. Storage equipment kept clean meeting dispatch standards. Ensuring excellent housekeeping in dispatch areas. Ensuring work areas are kept clean, neat and well-organized. Maintain safe working environment according to company procedures.
Additional Responsibilities (Ad Hoc Duties)
- Perform other duties as assigned to support overall business goals and operational requirements
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Food & Beverage Jobs in Western Cape
In the Western Cape region, the food and beverage industry is a significant contributor to the local economy, with various sectors such as hospitality, manufacturing, and agriculture employing professionals in this field. Typically, job seekers in this industry can expect to find opportunities in areas like restaurant management, quality control, marketing, and sales. Generally, these roles are highly sought after due to the growing demand for food and beverage services.
When it comes to salaries, the range is quite broad, with entry-level positions typically falling within R150 000 – R300 000 per annum, depending on factors such as company size, industry sector, and level of experience. Experienced professionals can expect higher salaries, often ranging from R500 000 – R1 million or more per year. However, please note that these figures are only general estimates and may vary significantly based on individual circumstances.
Common skills for food and beverage professionals include excellent communication and leadership skills, attention to detail, ability to multitask, knowledge of food safety and quality control protocols, and experience with point-of-sale systems and inventory management software. Many employers also look for candidates with a strong understanding of customer service and marketing principles. In some cases, proficiency in languages such as Afrikaans, isiXhosa, or English may be an added advantage.
The industry sectors that commonly employ food and beverage professionals include the hospitality sector, manufacturing sector, financial services sector, and agriculture. These sectors often require professionals to work in fast-paced environments, manage inventory, and maintain high standards of quality control.
Career development opportunities for food and beverage professionals are diverse and extensive. Many aspiring professionals start as entry-level positions and work their way up to senior roles within a few years. Others may choose to pursue further education or training in areas like culinary arts, hospitality management, or food science. With experience, they can move into leadership positions, open their own businesses, or explore roles in related fields like marketing or sales.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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