Job Description
About the Role
We are seeking a highly skilled Tourplan Systems Support Specialist to join our team in Bryanston. As an Inbound Destination Management Company, we provide exceptional support to our clients and partners, and we need someone who can help us maintain our systems and ensure data integrity.
Key Responsibilities
- Data Integrity & System Maintenance: Ensure the data team adheres to the required structures of Tourplan, Extranet, and B2B.
- Review / analyse rate-loading errors and provide recommendations to management and team on a weekly basis.
- Maintain and consistently review all supporting documentation for product loading and training.
- Assist DTU’ing rates and policies for Botswana Tourplan NX when necessary.
- Content Loading & Rate Management: Ensure Tourplan NX content is loaded according to pre-defined global standards.
- Manage Extranet loading and ensure content is loaded according to pre-defined global standards.
- Loading of Scheduled tours rates
- Oversee and assist with Systems rate queries from brands / business units (Tourplan NX & B2B) via ticketing system
- Facilitate rate imports
- Establish the process of implementing AI Agents to improve departmental work processes i.e. Contract Comparison, rate checking
Requirements
- Matric (Grade 12)
- A Travel/Tourism qualification
- Rates and contracting understanding
- STO vs BAR rates, allocations vs freesell, seasons, specials, overrides, etc.
- Product knowledge, awareness of how tours, itineraries, transfers and accommodations are packaged
- Tourplan NX / Tourplan TB proficiency
- Database knowledge, understanding how data is structured and flows through the system
- Understanding of systems integration and channel managers
Qualifications
None mentioned.
Salary & Benefits
Not specified.
Reporting & Meetings
- Submit a monthly report to your line manager on key reporting areas including but not limited to: Data Integrity & System Maintenance, Content Loading & Rate Management, Support & Training, B2B forum feedback, Supplier Connectivity feedback
- Delegate, follow up and review exception reports and provide feedback to management via weekly meetings and monthly reports
- Attend and contribute to the B2B monthly meeting forum
- Attend and contribute to the Supplier Connectivity meeting
Working Requirements
- Excellent planning, Organisational, analytical and decision-making skills
- Good conflict resolution skills
- Good oral and written communication skills
- Integrity and Honesty
- Good command of written and spoken English
- Good interpersonal skills
- Project Management skills
- Good Problem solving skills
- Excellent Organisational skills
- Negotiation and liaison ability
- Research, Organisational and presentation skills
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Accounting / Finance Jobs in North Johannesburg
North Johannesburg is home to a thriving financial services sector, with many multinational companies having operations in the region. Typically, the accounting and finance industry in this area experiences steady demand for skilled professionals, driven by the growth of the economy and the need for organisations to maintain accurate financial records and make informed business decisions.
When it comes to salaries, typically the range for accounting and finance positions in North Johannesburg is quite broad, with experience, company size, and industry sector all playing a significant role in determining actual salaries. Generally, junior positions in this field can expect salary ranges of around R400 000 to R600 000 per annum, while senior roles can command salaries upwards of R1 million. However, it’s essential to note that these are broad estimates, and actual salaries may vary significantly depending on individual circumstances.
Common skills required for accounting and finance positions in North Johannesburg include proficiency in financial software, such as SAP or Excel, as well as a solid understanding of financial principles and regulations. Typically, candidates with a degree in accounting or finance, as well as relevant work experience, are best positioned to secure these roles. Other key skills include attention to detail, analytical thinking, and effective communication.
The financial services sector is one of the most significant industries that commonly employs accountants and finance professionals in North Johannesburg. Other sectors that often require these skills include technology, manufacturing, and retail. Typically, organisations in these industries need accounting and finance staff to manage their financial transactions, prepare financial statements, and provide insights to inform business decisions.
For those interested in pursuing a career in accounting or finance, there are many opportunities for development and advancement. Typically, junior roles can provide valuable experience and training, which can be used as a springboard for more senior positions within the organisation. External training programs, such as certifications offered by the South African Institute of Chartered Accountants (SAICA), can also enhance career prospects. With dedication and hard work, it’s generally possible to progress to leadership roles or transition into related fields, such as business analysis or financial planning.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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