Johannesburg: Key Account Manager posted by Unique Personnel Ltd

About the Role

Unique Personnel Ltd is seeking an experienced Key Account Manager to drive revenue growth and improved profitability through scalable commercial strategies and comprehensive joint business plans for our major online retail accounts in Johannesburg. As the primary owner of pure-player relationships, you will build meaningful partnerships with key online partners while coordinating with internal cross-functional teams to deliver measurable results.

Key Responsibilities

• Own the Pure Player execution, driving sustainable growth and margin expansion.
• Achieve agreed upon sales targets and outcomes within schedule.
• Analyse the territory/markets potential, track sales, and status reports.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Identify growth opportunities through assortment expansion, pricing optimization, promotions, and improved retail execution.
• Support the development and execution of Joint Business Plans (JBPs) with Pure Players, aligned to company’s short- and long-term growth objectives.
• Manage ongoing commercial negotiations including promotions, visibility programs, media investments, and platform initiatives.
• Build and maintain strong working relationships with the Pure Player category, commercial, and operations teams.
• Establish, develop, and maintain positive business and customer relationships.
• Implement promotions when applicable.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Provide ongoing market intelligence to management.

Requirements

• Bachelor’s Degree in Marketing/Digital Marketing preferred or equivalent.
• 5 years of experience in e-Commerce Account Management, marketplace management.
• Hands-on experience managing Pure Player platforms.
• Strong understanding of marketplace levers: pricing, promotions, content, media, fulfilment, and conversion.
• Proven ability to manage complex cross-functional stakeholders.
• Strong analytical skills with the ability to translate data into action.

Qualifications

• Bachelor’s degree required.

Salary & Benefits

• Competitive salary will be discussed during the interview process.