Menu Close

Cape Winelands: Technical Support Technician posted by West Coast Personnel

Advertisement



Job Description

About the Role

We are seeking a skilled Technical Support Technician to join our team in Cape Winelands, responsible for providing top-notch technical support to customers and ensuring the smooth operation of our broadband services.

Key Responsibilities

  • Manage the helpdesk and provide professional technical support to customers.
  • Set up and update new customer systems.
  • Maintain and update UNMS devices daily.
  • Perform stock control and track field inventory.
  • Record installations and repairs on Google Calendar/OneNote.
  • Stay current with broadband technology developments.
  • Conduct on-site service calls safely and responsibly.
  • Maintain tools and equipment in good working condition.
  • Provide clear instructions to customers on using routers and services.
  • Test and troubleshoot equipment and infrastructure issues.
  • Remove or replace equipment after service cancellations or changes.
  • Conduct site surveys for potential customers.
  • Follow health and safety regulations and conduct weekly tool talks.
  • Collaborate with team members and assist management with ad hoc tasks.

Requirements

  • Valid drivers license.
  • Proven experience in broadband, networking, or technical support.
  • Good understanding of routers, wireless technology and internet systems.
  • Strong communication and problem-solving skills.
  • Ability to work independently and in a team.
  • Physically capable of climbing ladders and working in confined spaces.

Qualifications

No specific qualifications mentioned.

Salary & Benefits

Use of the company vehicle for business purposes only.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Western Cape

The IT and computing industry is a thriving sector in Western Cape, with many opportunities available to those interested in pursuing a career in this field. Generally, the job market in this area tends to be competitive, with a high demand for skilled professionals who can meet the technological needs of various industries. Typically, these roles involve working on software development, system administration, and data analysis.

View Job  Mpumalanga: Head Guide posted by Craven Cottage CC

When it comes to salary expectations, it’s difficult to pinpoint exact figures due to varying factors such as experience, company size, and industry sector. However, broad ranges are possible. For example, entry-level positions in IT typically range from R300 000 to R500 000 per annum, while more senior roles can command salaries between R600 000 and R1 million or more, depending on the individual’s qualifications and experience. Experienced professionals can also expect to earn higher salaries, often above R1 million, especially if they are in high-demand positions.

Common skills required for IT roles include proficiency in programming languages such as Java, Python, and C++, as well as experience with software development methodologies like Agile and Scrum. Strong understanding of database management systems, cloud computing platforms, and data analysis tools is also highly valued. Additionally, excellent problem-solving skills, strong communication abilities, and a commitment to ongoing learning and professional development are essential for success in this field.

The IT industry is commonly found in various sectors, including the technology industry, financial services sector, manufacturing sector, and government institutions. These industries often require IT professionals to design, develop, and implement software solutions that meet their specific needs. In addition to traditional roles like software development, there are also opportunities for IT professionals to work in consulting, testing, and support.

For those interested in advancing their careers, opportunities exist for professional growth and development. Many companies offer training programs, mentorship schemes, and networking events to help employees develop new skills and stay up-to-date with industry trends. With experience, individuals can move into leadership positions or start their own IT consulting businesses. Furthermore, certifications like CompTIA A+, Cisco CCNA, and Microsoft MCSA demonstrate a commitment to professional development and can enhance job prospects.

View Job  Cape Town City Centre: Senior Account Manager


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Winelands, Western Cape


Job Seeker Tip

Always arrive 10-15 minutes early for interviews to show punctuality and reliability.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Cape Town: Junior Technical Worker posted by Hire Resolve

Jobs in Cape Peninsula March 18, 2026
Hire Resolve Other Manufacturing

A leading company in the manufacturing and installation industry is looking for a motivated Junior Technical Worker with a basic…

View Job  Johannesburg: Functional Consultant: Credit & Collections posted by Dina Gates Recruitment
View Job

Pretoria East: Group Financial Manager posted by Network Finance

Jobs in Gauteng March 18, 2026
Accounting Network Finance Other Finance

Key ResponsibilitiesOversee the full financial reporting function across the group, ensuring accurate and timely monthly, quarterly, and annual...

View Job

Johannesburg North: Reporting Actuary (Life) posted by Network Finance

Jobs in Central Johannesburg March 18, 2026
Accounting Network Finance Other Finance

Key Responsibilities:Perform actuarial reporting under IFRS 9 and IFRS 17, ensuring accuracy and compliance.Conduct assumption setting, assumption reviews,...

View Job

Rustenburg: Junior Quantity Surveyor posted by Hire Resolve

Jobs in North West March 18, 2026
Hire Resolve Quality Controller

A well-established professional quantity surveying consultancy is seeking a motivated Junior Quantity Surveyor to join its growing team. This is…

View Job

Johannesburg: Development Manager & Senior .NET Developer posted by Hire Resolve

Jobs in Central Johannesburg Remote March 18, 2026
Computer Hire Resolve Other IT

A leading client in the financial services industry is looking for a Development Manager & Senior .NET Engineer to join…

View Job

Johannesburg North: Financial Managers posted by Network Finance

Jobs in Central Johannesburg March 18, 2026
Accounting Management Finance Network Finance

This is a talent search, not a specific vacancy.I’m particularly interested in professionals who are confident in consolidations, comfortable operating…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Winelands, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area