Job Description
About the Role
As the Head: Exclusive, you will lead the relationship, servicing, and commercial strategy for Rand Mutual Admin Services’ most strategically important employer groups (Top 100 equivalent), characterised by high value, high-touch engagement, and complex claims dynamics. You will be accountable for deepening partnerships, optimising shareholding, driving joint strategic programmes, and ensuring bespoke service delivery across the Exclusive segment.
Key Responsibilities
- Develop and execute the Exclusive Segment strategy informed by market insights and organisational objectives
- Identify growth opportunities within the Exclusive portfolio through strategic alliances, enhanced governance models and tailored value propositions
- Lead segment initiatives linked to TOP100 Strategy, Partnership Model, Integrated Governance and Optimal Shareholding
- Build senior-level relationships with CEOs, CHROs, Unions, Trustees and key stakeholders across Exclusive accounts
- Oversee differentiated and individualised service models aligned to Exclusive segment expectations
- Strengthen account performance through proactive claims oversight, product optimisation, and integration across value chain functions
- Ensure that Exclusive clients receive worldclass, dedicated service supported by tailored operational and claims support
- Drive improved financial performance through retention, targeted crosssell initiatives, and proactive risk management
- Drive integrated governance forums, quarterly reviews and annual strategic alignment sessions with key clients
- Collaborate with Legal, Risk & Compliance, Actuarial and Finance to ensure governance excellence
- Lead and develop a multidisciplinary Exclusive segment team
- Promote high-performance culture, capability development and cross-functional collaboration
Requirements
- Bachelor’s degree (NQF 7) in Business/Commerce/Insurance or related field
- 8 years experience in Relationship Management, Key Account Management or Corporate Segmentation
- 3 years at senior level
- Proven experience managing high-value, complex portfolios
- Excellent commercial, negotiation, and stakeholder engagement skills
- Deep understanding of insurance claims behaviour and corporate client environments
Qualifications
No specific qualifications mentioned.
Salary & Benefits
Salary package to be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Johannesburg
The IT and computing industry is a significant sector in Johannesburg, South Africa, with a growing demand for skilled professionals to drive business growth and innovation. Generally, the job market trends in this field are characterised by high demand for experienced professionals, particularly in areas such as cloud computing, cybersecurity, and data analytics. Typically, companies in this sector invest heavily in technology to stay competitive, creating opportunities for career advancement.
When it comes to salary expectations, it’s essential to note that these can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, salaries for IT and computing professionals in Johannesburg often fall within the following ranges: junior positions (R300 000 – R600 000 per annum), mid-level roles (R800 000 – R1 200 000 per annum), and senior positions (R1 500 000 – R2 500 000 per annum). However, these figures are only a rough guide and may not accurately reflect the actual salaries for specific job openings.
Common skills required for IT and computing roles in Johannesburg include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, experience with data analytics tools like Tableau or Power BI, understanding of cybersecurity principles, familiarity with agile development methodologies, and excellent problem-solving skills. Additionally, strong communication and collaboration skills are essential for success in this field.
The IT industry is present in various sectors, including financial services, technology, manufacturing, and healthcare. Financial services companies often require professionals to develop and implement secure payment systems, while tech firms need skilled developers to create innovative software solutions. Manufacturing companies may employ IT professionals to optimize production processes and improve supply chain management.
For those looking to advance their careers in IT and computing, there are numerous opportunities for professional development. Many companies offer training and certification programs, as well as mentorship schemes, to help employees build new skills and expertise. Networking events, conferences, and online communities can also provide valuable connections and resources for career advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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