Job Description
About the Role
Safari JOBS Ltd is seeking an exceptional Deputy General Manager to join their luxury hospitality property in the North West area. This role offers a unique opportunity for a dynamic and commercially astute hospitality professional to lead a large, multi-disciplinary team within a fast-paced, upscale environment. The successful candidate will be responsible for supporting both day-to-day operational excellence and the broader strategic direction of the property.
Key Responsibilities
- Manage complex logistics during peak occupancy to ensure seamless guest flow and service delivery.
- Drive ongoing liaison between all departments to guarantee 5-star standards are met consistently.
- Audit and maintain premium hospitality standards across the entire property.
- Oversee the rhythm of the lodge, ensuring every guest touchpoint is executed with precision.
- Resolve complex operational hurdles with a calm, solution-oriented approach.
- Implement and monitor strategies to streamline hotel occupancy and maximize revenue growth.
- Take ownership of departmental budgets, focusing on cost-control and waste reduction.
- Track and interpret KPIs and financial trends to provide actionable business insights.
- Ensure full financial management and compliance with all internal and external audit requirements.
- Lead the team in delivering a world-class, personalized guest experience from arrival to departure.
- Monitor and analyze guest sentiment to drive continuous service improvements.
- Manage guest concerns with emotional intelligence, turning challenges into loyalty-building moments.
- Identify training gaps and implement programs to build future leadership capacity.
- Create a collaborative work environment that encourages high morale and low turnover.
- Conduct regular performance reviews and provide coaching to uphold rigorous service standards.
- Oversee all lodge documentation, ensuring it is precise, current, and professional.
Requirements
- Tertiary qualification (Degree/Diploma) in Hospitality Management / related.
- Previous experience as an Assistant / Deputy General Manager in a 5* Lodge/Hotel environment.
- Clear criminal record.
- Excellent employment track record – references will be verified.
- Fully conversant with hospitality POS/PMS/Accounting systems.
Qualifications
None specified
Salary & Benefits
Basic monthly remuneration of approx. R45,000.00 (negotiable).
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Keep copies of job descriptions for positions you apply to - they're useful for interview prep.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Cape Town City Centre: NOC Engineer/Systems Admin (Remote_2pm – 10 pm)
ENVIRONMENT: MONITOR, maintain, and support the network, compute infrastructure, and critical systems as the next NOC Engineer/Systems Admin wanted by…
View JobStellenbosch: Head Chef posted by Empact Group Southern Africa
Purpose of the Role The Head Chef is responsible for developing and planning menus, establishing recipes and food purchase specifications,…
View JobSecunda: Assistant Food & Beverage Manager posted by Peermont Global/ Emperors Palace
Job Purpose To Assist the Complex Food and Beverage Manager with running of all Restaurants, Bars, Room service and the…
View JobSandton: Assistant Store Manager posted by Ares Holdings
Under Armour Sandton is looking for an Assistant store Manager to join their team. Apollo Brands Pty Ltd, the distributers…
View JobJohannesburg: Head Of Marketing posted by Hire Resolve
A leading healthcare company that manages eight hospitals is looking for a Head of Marketing to join their team in…
View JobKwaZulu-Natal: Senior Full Stack Developer posted by Tumaini Consulting
Our client, a rapidly expanding international consultancy, is looking for a Senior C# ASP.NET Developer to join their high-performing team.…
View Job
Browse Employers
Job Alerts