Johannesburg: Virtual Sales Account Manager posted by CallForce

March 28, 2026 Jobs in Central Johannesburg

Job Description

Virtual Sales Account Manager

We are seeking a dynamic and results-oriented Virtual Sales Account Manager. The VSAM would be responsible for achieving monthly, quarterly and annual goals by selling to end customers in the base as well as new non-Business customers using the telephone, Web 2.0 technologies and face to face engagements. The VSAM will build direct relationships with end user organisations and will work closely with the team to leverage the Business resources to maximize the revenue opportunities within these end customer accounts.

Roles & responsibilities

Customer Relationship Management: Responsible for developing relationships with the assigned customer base in order to drive the sales process (demand generation through to opportunity closure).
Understand the addressable market. Utilise knowledge of the region and install base to exploit commercial opportunities. Run sales campaigns and promotions, in accordance with the sales strategy.
Develop customer strategy which identifies the customers needs and solutions to enable revenue growth for the business.
Develop territory & account plans, prioritise internal and external (virtual and non-virtual) resources & execute to meet or exceed sales quota.
Position “end to end” solutions to the end customer to take total ownership of install base and to reflect the true value of Business value proposition.
Provide 1st level support and escalate 2nd level and 3rd level support to client services.

Minimum qualifications
3 years of B2B sales experience, preferably in a Teleco environment.
Advanced customer relationship skills with proven sales record.
Strong sales skills: account planning, cold calling, SWOT analysis, up-selling, cross-selling, forecast accuracy.
Objective-oriented. Consistent achievement of sales quotas and forecasted revenue targets.
Strong communication, negotiation, business acumen and presentation skills.
Strong planning & organizational skills.
Experience working with field sales, partners, technical, and operational resources to create sales strategies and execute goals.
Strong relationship building, account planning and process competence skills.
Ability to work well under pressure and proven ability to meet deadlines.

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As a Virtual Sales Account Manager, you’ll be at the forefront of driving growth and satisfaction. Your passion for customer success and your knack for strategic thinking will be the pillars of our continued excellence. Join us in shaping the future of a leading network service provider!

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Telecommunication Jobs in Gauteng

In the Gauteng province of South Africa, the telecommunication industry is a significant sector with a growing demand for skilled professionals. Typically, jobs in this field require a strong foundation in technology and communication principles. The general job market trend is towards increased adoption of digital technologies, driving innovation and growth in various industries.

Generally, salaries for telecommunication roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s common to see salary ranges between R400 000 to R1 million per annum for senior positions, junior roles may fall within a range of R250 000 to R500 000 per annum. However, these are broad estimates, and actual salaries can fluctuate based on individual circumstances.

Common skills required for telecommunication roles in Gauteng typically include proficiency in programming languages such as Java or Python, experience with network protocols and architecture, knowledge of cloud computing platforms, and strong analytical and problem-solving skills. Many employers also value candidates with certifications from reputable bodies like the International Telecommunication Union (ITU) or the Institute of Electrical and Electronics Engineers (IEEE).

The telecommunication industry is a broad sector that encompasses various types of roles, including network engineers, telecommunications technicians, and IT project managers. Financial services sector, technology industry, manufacturing sector, and government departments often employ professionals in this field. In addition to working for well-established multinationals like Google or Microsoft, job seekers may also explore opportunities with local companies specializing in telecommunication equipment, services, or consulting.

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For career development, many employers offer training programs, mentorship schemes, and professional certifications to help employees advance in their careers. Typically, senior roles require at least 5-10 years of experience, while junior positions often require recent graduates or individuals with relevant vocational training. Regularly updating skills through online courses, workshops, and industry events can also enhance job prospects in the telecommunication sector.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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