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Port Elizabeth: Parts Counterhand

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Job Description

About the Role

The Parts Counter Salesperson plays a vital role in selling spare and replacement parts and equipment to external clients, as well as internal workshops, while maintaining accurate records, processes, and standards for the parts sales function.

Key Responsibilities

  • Perform overall sales function of parts and aftermarket product sales to external and internal clients
  • Answer customers’ questions about products, prices, and availability
  • Timeously and accurately prepare and distribute quotes
  • Provide pricing guidelines and discounts pertaining to specific service agreements / major clients
  • Maintain accurate records using automated systems
  • Prepare sales contracts for orders obtained and submit orders for processing
  • Collaborate with colleagues to exchange information such as selling strategies and marketing information
  • Read catalogues, microfiche viewers, or computer displays to determine replacement part stock numbers and prices
  • Determine replacement parts required according to inspections of old parts, customer requests, or customers’ descriptions of malfunctions
  • Receive and fill telephone orders for parts
  • Fill customer orders from stock
  • Prepare sales slips or sales contracts
  • Responsible for stock takes – perpetual and bi-annual
  • Advise customers on substitution or modification of parts when identical replacements are not available
  • Examine returned parts for defects, and exchange defective parts or process credit notes
  • Prepare and distribute scheduled (monthly, weekly, and daily) and ad-hoc reports as might be requested by department manager accurately and timeously
  • Responsible for timeous and accurate execution of all administrative duties related to this position
  • Responsible for standby duties
  • Responsible for stock take exercises
  • Overall responsibility to ensure quality of interaction with and customer service and support levels to internal and / or external clients

Requirements

  • Matric / Grade 12 as minimum qualification plus proven experience and success in parts sales in the material handling or related industry
  • Minimum of 3 – 5 years’ experience
  • Code 8 Driver’s licence
  • Experience in and understanding of counter sales functions
  • Understanding and working knowledge of Kerridge system
  • Advanced / Expert Computer literacy in MS Outlook, Word and Excel
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Qualifications

No specific qualifications mentioned.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Nelson Mandela Bay

In Nelson Mandela Bay, South Africa, the sales industry is generally thriving, with a strong demand for skilled professionals to drive revenue growth and expand customer bases. Typically, companies in various sectors such as retail, manufacturing, and technology are looking to hire sales representatives to build relationships, identify new business opportunities, and drive sales targets.

When it comes to salary expectations, it’s common for entry-level sales positions to offer a broad range of R200 000 to R400 000 per annum, depending on the company size, industry sector, and individual experience. However, salaries can vary significantly based on factors such as performance, sales volume, and level of seniority. Generally, experienced sales professionals in Nelson Mandela Bay can expect to earn between R500 000 and R1 million per annum, although this range may be affected by individual circumstances.

Common skills required for sales roles in Nelson Mandela Bay typically include strong communication and interpersonal skills, the ability to build relationships, product knowledge, negotiation, and problem-solving abilities. Additionally, many companies place a strong emphasis on technical skills such as CRM software proficiency, data analysis, and market research skills. Other valuable skills may include adaptability, resilience, and a willingness to continuously learn and develop new sales strategies.

The retail and technology industries are among the most common sectors that employ sales professionals in Nelson Mandela Bay, with other areas such as financial services, manufacturing, and pharmaceuticals also having a significant presence. In these industries, sales representatives play a crucial role in driving revenue growth, identifying new business opportunities, and expanding customer bases.

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For those looking to launch or advance their careers in sales, common progression paths include taking on additional responsibilities, such as managing teams or leading sales initiatives. Many companies also offer training programs and development opportunities to help employees build their skills and expertise. With a strong work ethic, a willingness to learn, and a focus on delivering excellent customer service, individuals with the right skills and attitude can enjoy successful and rewarding careers in sales roles in Nelson Mandela Bay.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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