Job Description
About the Role
Delaire Graff Estate is looking for a Receptionist/Switchboard Operator to join their team, welcoming guests to the estate and providing exceptional customer service.
Key Responsibilities
- Ensure guests are acknowledged with kindness, warmth and sincerity when entering and departing the reception area;
- Engage with guests providing information related to the estate, the facilities, art & experiences;
- Conduct estate tours with guests;
- Operate telephone and switchboard service for all calls when required;
- Refer calls and provide assistance to the appropriate person depending on the nature of the call;
- Compile and update data related to the area of activity;
- Complete and distribute information that needs to be communicated around the estate;
- Ensure lunch and dinner booking sheets from the restaurant get communicated to the appropriate departments;
- Keep management informed of all concerns that guests raise.
Requirements
- Grade 12;
- Hospitality certificate (a plus);
- Previous reception experience (1-2 years preferred);
- Excellent telephone etiquette and customer-service skills;
- Fluent in English with excellent written & oral communication skills;
- Ability to work in a team;
- Good computer skills (word, excel, outlook);
- Strong organizational skills and attention to detail;
- Availability to work within Hospitality operating hours (e.g., evenings, public holidays, weekends);
- Comfortable in dealing with very distinguished clientele;
- Ability to work long hours without fatigue;
- Must be well-presented and have an enthusiastic personality.
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Agriculture/Fisheries/Aquaculturist Jobs in Western Cape
Working as an Agriculture/Fisheries/Aquaculturist in the Western Cape is a rewarding career option for those passionate about sustainable food production and management of natural resources. The industry is generally growing, driven by increasing demand for local produce and a focus on environmental stewardship. However, the job market can be competitive, especially for entry-level positions.
Typically, salaries for Agriculture/Fisheries/Aquaculturists in Western Cape fall within broad ranges, with junior roles starting from around R200 000 to R400 000 per annum, while senior or management positions can exceed R600 000. However, it’s essential to note that actual salaries vary widely depending on factors such as experience, company size, and industry sector, among others.
Common skills required for this role include a strong understanding of agriculture, fisheries, or aquaculture principles, as well as experience with crop management, animal husbandry, or water resource management. Additionally, proficiency in computer-aided design (CAD), Geographic Information Systems (GIS), and data analysis software is often beneficial. Many Agriculture/Fisheries/Aquaculturists also possess excellent communication and problem-solving skills, which are crucial for effective collaboration and decision-making.
The Western Cape is home to various industries that commonly employ these roles, including those in the agricultural sector, such as farming, horticulture, or livestock production. Other sectors, like fisheries management or aquaculture, are also prevalent. In some cases, companies from other industries, such as technology or manufacturing, may also require Agriculture/Fisheries/Aquaculturists to manage their environmental or sustainability initiatives.
For those interested in pursuing a career in this field, opportunities for development and advancement exist. Many universities and research institutions in the Western Cape offer degrees or certifications in agriculture, fisheries, or aquaculture, which can provide a solid foundation for a successful career. Networking within the industry is also essential, as it can lead to valuable connections, job opportunities, or partnerships that support professional growth.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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