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Kimberley: Senior Av Technician

Date 2024-10-15
Job Title Senior Av Technician
Employer
More Information
Salary
Category It Computing Software
Location Sol Plaatjie
/ Kimberley

Job Summary

Responsibilities and Duties Installation, maintenance and support of all Audio-Visual hardware and software • Capture and maintain all IT assets in the ICT inventory database and dispatch the IT equipment to the user as per writen request • Install and maintain all Audio-Visual hardware • Install and maintain Audio Visual software • Install and maintain all Audio-Visual peripherals • Liaise with external providers for hardware support • Setup ad-hoc equipment for events and classes Audio Visual equipment fault diagnosis • Identify common problem areas experienced to recommend corrective action • Decide whether to send the Audio-Visual equipment to the manufacturer for repair • Report shortfall in parts inventory to line manager • Work with vendor support contacts to resolve technical problems with audiovisual equipment and software) • Ensure audiovisual equipment interconnects seamlessly with diverse systems, including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems Computer Lab/Office demonstrations • Provide user support for the initial training on equipment and software. • Assist users in the use of computer so????ware if requested. ICT liaison • Document instances of hardware failure, repair, install, and removal • Forward faulty Audio-Visual equipment to the workshop • Communicate project statuses to the helpdesk. • Coordinate and liaise with the rest of the ICT Team User Educa????on • Ensuring that user systems are able to communicate to AV systems and that users are adequately trained in the use thereof. • Develop how-to documents, videos on the use of Audio-Visual equipment and software tools. Monitoring, evaluating, and reporting • Relevant operational reports as and when required. • Research and implement best practices. • Communicate and consult with relevant stakeholders. Desired Experience & Qualification Minimum Qualification • National Diploma in Information Communication Technology or • Related Audio-Visual industry-related certifications • Extron Control Professional certification or equivalent • AV Industry-specific certifications (e.g., Extron, etc.) • Driver’s license • Willingness to work outside of normal working hours. Minimum Experience • 6 years of related experience. • Experience with computer systems, LAN, WAN, Wi-Fi configuration& micro/Linux environment • Computer skills (MS Office suite) • Audio-visual equipment installation, maintenance, and management will be an added advantage • Equipment programming experience will be an added advantage • Good communication skills • Good interpersonal skills • Ability to work within a team

Senior Av Technician position available in Sol Plaatjie, Kimberley. This job position was posted by . The job has been posted on 2024-10-15 in the It Computing Software category

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