| Date | 2024-11-29 |
|---|---|
| Job Title | Wine Tasting Room Manager / Front Of House |
| Employer | Merand Corbett & Associates More Information |
| Salary | 0 |
| Category | Tourism Hospitality |
| Location |
Western Cape / Western Cape |
Job Summary
Key
Responsibilities:
- Overseeing daily operations of the restaurant and wine tasting room
- Planning and coordinating group bookings
- Ensuring smooth communication with guests and team members
- Managing customer service interactions and maintaining a professional demeanour
- Upholding a high standard of professionalism and customer service
- Promoting teamwork and fostering a positive atmosphere
- Handling guest complaints effectively and with composure
- Demonstrating leadership and organizational skills to manage multiple tasks
- Ensuring adherence to company values
- Ensuring stock control and performing inventory checks as required
- Making confident decisions and delegating tasks to team members
Requirements:
- Fully bilingual in English & Afrikaans
- Resident in or near Stellenbosch, with own transport (required for shift, weekend, and holiday work)
- Willingness to work on public holidays and weekends
- A friendly personality with a professional appearance
- Strong customer service orientation
- Ability to plan, organize, and multi-task effectively
- Proven leadership, motivational, and interpersonal skills
- A keen eye for detail and strong organizational abilities
- Ability to stay calm and composed in fast-paced environments
- Assertive leadership with the ability to take charge
Desirable Experience and Background:
- Previous experience in Front of House and management roles
- Wine knowledge and experience in managing a tasting room or restaurant
- Relevant qualification in Wine, Management, or Hospitality
- Computer literate
- Experience in Semper and Pastel advantageous
- Experience in cash-ups, stocktaking, and financial processes
*Only shortlisted candidates will be contacted*
Wine Tasting Room Manager / Front Of House position available in Western Cape, Western Cape. This job position was posted by Merand Corbett & Associates. The job has been posted as a char8000 ad on 2024-11-29 at 01:00:24 in the Tourism Hospitality category
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