DUTIES: Provide advanced technical support for hardware, software, and network related Daily server checks by means of RMM software to ensure all systems are running optimally. Follow up with suppliers on tickets and faults logged with their service desks. Maintain and administer server storage solutions and network devices. Ensure the security and integrity of the company’s IT infrastructure. Perform regular system updates, patches, and backups. Monitor and respond to security incidents and threats. Implement and enforce IT policies and procedures. Maintaining the PABX Assist employees with IT-related tickets Assist with network planning and keeping LAN / WAN up to date. Assist with the evaluation and recommendation of new hardware and software solutions. REQUIREMENTS: Qualifications & Experience Degree in Information systems or Diploma in related I.T field or Microsoft Certified: Azure Administrator Associate combined with Microsoft 365 Certified: Enterprise Administrator Expert IT Support / TCP IP Knowledge / Technical understanding of IT network infrastructures 4-6 Years experience in similar, senior role Preferred experience with hypervisors, servers, managed switches, firewalls Desktop support, 0365 Administration ATTRIBUTES: Punctual Integrity and shows interest and enthusiasm towards work Co-operates with staff at all levels within the company Dependable Shows initiative Attention to detail and accuracy Ability to follow procedures