Job Description
Responsibilities
Client Portfolio Reviews
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Analyse performance of client portfolios and prepare review reports according to company policies and standards.
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Conduct client portfolio review meetings and ensure timely submission of all reports.
Servicing Existing Clients
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Provide ongoing financial advice in collaboration with the Wealth Planner (risk, market trends, investment performance, benchmarks, insured values).
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Process and implement client instructions: switches, repurchases, maturities, surrenders, Section 14 & Section 37 transfers.
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Resolve all client concerns, queries, and complaints related to portfolios.
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Facilitate opening of CCM accounts and authorise payments.
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Assist with tax-related queries.
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Support clients with wills, signing, and estate execution alongside the executor.
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Apply Treating Customers Fairly (TCF) principles in all interactions.
Generating New Business
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Identify new business opportunities and promote the full range of EFGs products and services.
Leadership & Support
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Collaborate with service providers to resolve client service issues.
General Administration
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Document client interactions promptly.
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Maintain and update client records and databases, including static data.
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Ensure compliance with FICA and FAIS requirements.
Requirements
- Fluent in English and Afrikaans.
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BCom degree
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CFP Accreditation
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RE Qualification
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Approximately 5 years experience in the financial services industry.
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Wealth Manager or Paraplanner experience advantageous.
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Own vehicle and valid drivers licence.
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Strong understanding of the financial services industry.
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Compliance with company policies and style guidelines.
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Proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel).
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Knowledge of FICA, POPIA, and service provider product platforms.
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Strong teamwork and supervisory ability.
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Persuasive communication across all levels.
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Excellent multitasking, time management, and prioritisation.
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Ability to work in a fast-paced environment.
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Professional, consultative approach to client engagement.
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Strong planning and organisational skills.
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High attention to detail.
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Results-driven and self-motivated.
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Positive attitude and effective problem-solving skills.
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Persistent and tenacious.
Benefits
- Salary: Based on experience and qualifications.
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Contact Hire Resolve for your next career-changing move today
- Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: *****@*****.co.za
- Please use “Wealth Manager“ as your subject line when applying via email
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future
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