Gauteng: Sales Support Coordinator posted by Objective Personnel
Posted on 2025-08-26 00:00:00
| Employer | Objective Personnel |
|---|---|
| Category | IT Sales |
| Location | Gauteng / Gauteng |
Job Summary
- 2 to 5 years’ experience in sales support, order processing, or administrative coordination.
- Preferably formerly from a Multinational/Global company supplying industrial equipment.
- Preferably a National Diploma Certificate in Mechanical Engineering, Industrial Engineering, or related field.
Experience:
- Sales Support Coordinator who will play a vital role in enabling seamless coordination between internal teams and external stakeholders.
- This role involves end-to-end support for the sales cycle from processing orders to logistics coordination and customer engagement.
- Organized, detail-oriented professional with strong communication skills and a passion for delivering top-tier customer service.
- Capable of multitasking under pressure, highly responsive, and can work both independently and as part of a team.
Duties:
- Process customer sales orders accurately and timeously.
- Track and communicate the status of customer’s orders with internal team departments and clients.
- Updating delivery dates on CRM.
- Handle incoming customer queries with professionalism and urgency.
- Coordinate customer onboarding and ensure all documentation is complete.
- Compliance – EUC / Export Control
- Ensure customers receive the best quality and professional service
- Work closely with finance to support invoicing, credit notes, and reconciliations
- Align with finance on payment terms and credit limits
- Coordinate with logistics to ensure on-time delivery of goods.
- Assist with stock availability checks and maintain accurate forecasting records
- Export and Cross Trade to other African countries (knowledge of incoterms)
- Track backorders and delivery schedules
- Coordinate stock movements to customers with the warehouse and branches.
- Prepare an Invoicing projection and forecast reports.
- Will be required to do reports for management and other administrative duties.
- Give accurate and constant feedback to management.
- Build good relationships with customers.
- Proficient in Microsoft Office, particularly Excel (data manipulation and reporting).
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