Job Description
About the Role
A well-established specialist surgical practice in Fichardtpark, Bloemfontein is seeking a highly organised, professional, and compassionate Medical Receptionist to join their team. This is a pivotal role within the practice, serving as the primary point of contact for patients while coordinating consultations, theatre bookings, hospital communication, and medical aid authorisations.
Key Responsibilities
- Warmly welcome and assist patients
- Manage incoming calls, emails, and appointment queries
- Register new patients and update patient information accurately
- Provide pre- and post-operative instructions as directed
- Manage patient flow and communicate delays professionally
- Maintain strict confidentiality and POPIA compliance
- Schedule and manage consultation appointments
- Optimise and maintain the surgeon’s consulting diary
- Coordinate follow-ups and post-operative appointments
- Manage urgent bookings and waiting lists
- Minimise no-shows through reminders and confirmations
Requirements
- Grade 12 / Matric
- Previous experience in a medical reception or surgical practice
- Experience with theatre bookings highly advantageous
- Knowledge of medical aid pre-authorisation processes
- Proficiency in Microsoft Office (Word, Outlook, Excel)
- Experience with medical practice software (e.g., Vertex) advantageous
Qualifications
- None mentioned
Salary & Benefits
- R18 000 basic salary
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Mangaung
When it comes to Admin / clerical / secretarial positions in Mangaung, South Africa, the job market is generally stable with a steady demand for skilled professionals. Typically, these roles are found across various industries, including financial services sector, technology industry, and manufacturing sector, where administrative support is essential.
Generally, salaries for Admin / clerical / secretarial positions vary depending on factors such as experience, company size, and industry sector. While it’s difficult to pinpoint exact salary ranges without knowing the specific requirements of a job posting, common broad ranges can be expected. For instance, junior administrative assistants may earn around R15 000 – R25 000 per month, while experienced professionals in larger companies or with specialized skills can earn upwards of R40 000 – R60 000 per month. However, it’s essential to note that salaries can fluctuate based on various factors and should be discussed directly with potential employers.
Common skills required for Admin / clerical / secretarial roles typically include proficiency in Microsoft Office software (especially Word, Excel, and PowerPoint), excellent communication and interpersonal skills, attention to detail, organisational abilities, and basic computer literacy. Many companies also require administrative assistants to have a strong understanding of record-keeping systems, budgeting, and customer service.
Administrative support is often found across various industries, with financial services sector, technology industry, and manufacturing sector being common sectors that employ these roles. Within the financial services sector, many banks and insurance companies hire administrative staff to provide support to their operations. In the technology industry, companies often require administrative assistants to manage their day-to-day operations, including tasks such as data entry, phone management, and general administration.
For those interested in pursuing a career in Admin / clerical / secretarial roles, opportunities for career development exist within many industries. Many companies offer training programs or mentorship schemes to help employees develop new skills and advance in their careers. With experience and the right skills, administrative assistants can move into senior roles, become office managers, or even transition into related fields such as project management or human resources.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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