Brits: Wireless Project Coordinator posted by Sekegela Bokamoso (pty) ltd

About the Role

We are seeking an experienced Wireless Project Coordinator to join our team at Sekegela Bokamoso (pty) ltd, where you will play a crucial role in ensuring the efficient management of wireless projects across multiple regions. As a key member of our operations team, you will be responsible for coordinating with installation teams and subcontractors, managing work orders, and providing excellent customer service.

Key Responsibilities

• Scheduling, where possible, the closest relevant installation team or subcontractor.
• Ensuring orders have been managed efficiently within the SLA or customer request planned window.
• Chasing departments/person concerned for updates on work orders.
• Managing of aged tasks ensuring timely closure and updating all orders appropriately.
• Tracking and monitoring installation teams, reporting absences and skills deficiencies.
• Keeping the customer up to date with any changes/delays and are happy with the service.
• Report writing and presentations to respective clients and management team.

Requirements

• At least 2 -3 years experience in a resource coordinator function within the IT/telecommunications industry.
• Exposure to working in a national function with multiple regions is advantageous.
• Previous administrative experience preferred.

Qualifications

• Formal education/certifications not specified.