Job Description
About the Role
As a Motor & Home Direct Sales Agent with Select Motor Recruitment, you will play a crucial role in driving policy sales and monthly written premium growth while maintaining a customer-centric approach. You will be responsible for executing the sales process with skill, knowledge, diligence, and integrity, ensuring compliance with regulatory requirements.
Key Responsibilities
- Maximise policy sales and monthly written premium in a compliant and customer-centric manner
- Be responsive, courteous, and professional in dealing with lead providers and customers
- Execute the sales process with skill, knowledge, diligence, and integrity
- Apply or provide competitor quotes where necessary relative to customer needs to provide options
- Optimize each lead by selling additional products where available
- Utilize appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customers
- Accurately identify the needs of the customer by asking effective questions and listening attentively
- Match benefits accordingly and demonstrate how a product satisfies their needs
- Understand objections and overcome them with an appropriate response
- Strive to become an expert in your field through observation and collaboration
- Continuously improve skills through practicing areas identified for improvement
- Share ideas and insights with the team in pursuit of continuously improving the effectiveness of the sales team
- Be self-motivated, maximise productivity, and manage time effectively while working from home
Non-Technical
- Sales-driven
- Goal-oriented
- Self-accountability
- Time management
- Excellent verbal and written communication skills
- Computer literate
- Needs analysis skills
- Attention to detail
- Problem-solving
- Adaptability to change
- Stress tolerance
- Resilience
- Driven and motivated
- Negotiation skills
- Compliance and rule-oriented
- Strong work ethic
- Proactive
- Deadline-driven
Minimum Qualification
- Matric
- RE5
- FETC: Short-term Insurance NQF4 or better (Preferred)
- Meet the regulatory requirements (e.g. DOFA period, FAIS Fit & Proper)
Requirements
- At least 3 years call centre sales experience
- 1-year outbound call centre sales experience
- 2 years motor and home sales experience
- Fluency in English is essential plus one other official language
- Motor Industry experience is ESSENTIAL
Salary & Benefits
(No salary information provided)
Note: As the original job description did not provide a salary range, this section has been left blank.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Gauteng
In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.
Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.
Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.
Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.
In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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