Job Description
About the Role
Kendrick Recruitment is currently seeking an experienced and energetic Assistant Front of House Manager for a luxury hotel based in Cape Town. This is an exciting opportunity for a hospitality professional with strong leadership skills and a passion for guest service excellence to join a high-performance front of house team.
Key Responsibilities
- Supervising and coordinating all front of house operations to maintain high service standards
- Supporting the achievement of sales, service, quality, and operational targets
- Training, mentoring, and developing front of house staff to ensure consistent performance
- Managing staff scheduling, labour control, and operational efficiency
- Maintaining strong guest relationships and ensuring outstanding customer service at all times
- Acting as a key point of contact for guest queries, feedback, and complaints
- Overseeing reservation processes and ensuring accurate management of booking systems
- Supporting stock control, monitoring variances, and ensuring proper ordering processes
- Ensuring compliance with health, safety, and operational standards
- Managing cash-ups, reconciliations, and daily handovers in line with procedures
- Overseeing cleanliness and presentation standards across all front of house areas
- Supporting administrative duties, reporting, and operational documentation
- Assisting with staff performance management, including disciplinary processes where required
- Working closely with suppliers and internal departments to ensure smooth operations
Requirements
- Matric certificate
- Hospitality Diploma or equivalent qualification advantageous
- WSET Level 2 or similar wine knowledge qualification advantageous
- Minimum of 2 years experience in a similar front of house management role
- Strong leadership and people management skills
- Excellent communication and interpersonal abilities
- High energy with a proactive and adaptable approach
- Strong organisational skills with excellent attention to detail
- Ability to work under pressure in a fast-paced environment
- Solid understanding of reservations systems and front of house operations
Qualifications
No formal education or certifications mentioned.
Salary & Benefits
Salary negotiable depending on experience. Live-out position.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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