Job Description
A leading South African value retailer selling affordable fashion and essentials for the whole family (men, women, kids, babies) and homeware is seeking a Business Analyst to join their team in Cape Town.
Responsibilities:
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Requirements & Analysis: Assess, define, and translate business change requests into functional solutions that align with strategic frameworks.
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Process Engineering: Partner with Supply Chain Process Engineers to ensure Pick and Pack solutions integrate seamlessly with warehouse operations and layouts.
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Solution Delivery: Manage the full lifecycle of change requests, from initial elicitation to commercial implementation.
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System Support: Provide high-level support to internal users, managing incident resolution and maintaining detailed technical documentation.
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Knowledge Transfer: Facilitate workshops and training sessions to empower “Super Users” and enhance system literacy across the business.
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Testing & QA: Coordinate and execute UAT and quality assurance for various platforms, including Web, PIM, and the Pick & Pack app.
Minimum Requirements:
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Essential: Degree or Diploma in Information Systems, Business Analysis, Supply Chain/Logistics Management, or equivalent.
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Preferred: Bachelors Degree in IT; IIBA or Project Management professional affiliation.
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Minimum 5 years as a Business Analyst, with at least 2 years in Retail, Finance, or Consulting.
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Technical Experience: Proven track record in system analysis, business process mapping, and integration diagrams.
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Support & QA: Experience in incident management, setting up test scenarios, and executing UAT.
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Implementation: Hands-on experience mapping integration between new software packages and legacy internal systems.
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Advantageous: Experience in Online Commerce and Change Management.
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Methodologies: Strong understanding of BABOK (Business Analysis) and PMBOK (Project Management).
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Technical Proficiency: Advanced MS Office (Word, Excel, PowerPoint) and proficiency in MS Visio for process mapping.
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Business Intelligence: Expertise in functional requirement elicitation, JAD session facilitation, and commercial solution evaluation.
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Retail Acumen: Deep understanding of retail systems, supply chain integration, and online commerce environments.
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Communication: Ability to present complex technical solutions clearly to both developers and business executives.
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to .za
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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