Cape Town City Centre: Federal ICT Associate (IT Support Engineer)

February 13, 2026 Jobs in Cape Peninsula

Cape Town Region

IT / Computing / Software

Job Description

This opportunity suits someone who enjoys hands-on IT support, problem-solving, and working in a dynamic, high-pressure environment. Key Responsibilities Provide professional ICT support to staff and stakeholders across applications, hardware, and infrastructure. Install, configure, test, and maintain networks, operating systems, software, and system management tools . Perform fault finding on desktops and laptops when tickets are logged. Provide basic troubleshooting on LAN/WAN, Wi-Fi, and IP networks , escalating where required. Set up laptops, desktops, printers, phones, and replacement equipment. Maintain and administer Windows Server, Windows Desktop, Mac OS, antivirus systems, and Office 365 . Manage and respond to tickets through the service desk system, ensuring timely resolution and escalation. Support meetings, conferences, and off-site events with ICT setup and testing. Assist with implementation, upgrades, and support of business applications. Maintain ICT asset registers, equipment records, and procurement documentation. Obtain quotes for hardware and services and ensure equipment is tracked and signed in/out correctly. Travel to regional offices for support and events when required. Minimum Requirements National Senior Certificate (Matric). Certificate or Diploma in IT or related field. Minimum 2 years experience in an ICT / IT Support role. Experience supporting Microsoft Office applications . Experience with Windows Operating Systems , installations, and troubleshooting. Exposure to network setups and issue resolution . Experience troubleshooting desktop and laptop hardware. Basic to intermediate knowledge of computer hardware and networking . Technical Exposure Windows Server and Desktop environments. Active Directory administration. Office 365 administration. LAN/WAN, Wi-Fi, IP networking. Antivirus and endpoint protection. Ticketing systems and service desk workflows. Skills & Attributes Strong communication skills. High attention to detail. Excellent time management and organisation. Able to work independently and take initiative. Performs well under pressure. Comfortable supporting demanding users and environments. Additional South African language advantageous. Additional Requirements Valid drivers licence advantageous. Access to a reliable, insured vehicle. High level of confidentiality, integrity, and professionalism. Ability to meet tight deadlines in a high-pressure environment. Whats On Offer Permanent role with probation period. Exposure to a broad ICT environment. Dynamic, fast-paced working environment. Opportunity to grow within a professional IT team. Market-related remuneration. Apply Now! For more information contact: Raees Sadek IT Recruitment Researcher

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About IT / Computing / Software Jobs in Cape Town Region

The IT and computing industry in the Cape Town region is generally thriving, with a strong demand for skilled professionals in fields such as software development, data analytics, and cybersecurity. Typically, these roles are found across various sectors, including technology, finance, healthcare, and education. As a result, career opportunities in this field are often diverse and abundant.

In terms of salary ranges, it’s common to find IT and computing professionals earning between R400 000 to R1 200 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that these figures are broad estimates and may vary significantly based on individual circumstances. For instance, senior roles or those in larger companies tend to command higher salaries, while entry-level positions may be lower.

Common skills required for IT and computing roles include proficiency in programming languages such as Java, Python, or C++, experience with software development methodologies like Agile or Scrum, knowledge of data structures and algorithms, and familiarity with cloud computing platforms. Additionally, many employers also value skills such as data analysis, problem-solving, and communication.

The technology industry is a significant sector that employs IT professionals in Cape Town, followed by the financial services and manufacturing sectors. Other industries that commonly require these roles include education, healthcare, and government.

For those looking to advance their careers in IT and computing, there are various opportunities for professional development. Typically, this involves obtaining relevant certifications, such as CompTIA or Cisco, and staying up-to-date with industry trends through online courses or workshops. Many employers also provide training and mentorship programs to support employee growth. With experience and continuous learning, it’s possible to move into senior roles or specialise in a particular area of expertise.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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