The Role: We are looking for a Fulfillment Agent to join our dynamic team in our Woodstock office and help deliver a world-class digital customer experience for our rapidly growing subscriber base. This role is for an ambitious and highly motivated individual seeking the rare opportunity to help scale a high-growth technology company, across multiple verticals. Key Role & Responsibilities : Order Processing: Receive and review customer orders through our e-commerce platform. Verify product availability, pricing, and shipping details. Process orders accurately and efficiently using our order management system. Inventory Management: Monitor inventory levels and update stock records as needed. Conduct regular inventory counts and reconcile discrepancies. Coordinate with the procurement team to replenish stock as necessary. Picking and Packing: Retrieve products from designated storage areas based on order requirements. Pack orders securely and accurately, ensuring products are properly labelled and packaged for shipping. Organise packed orders for pickup or shipment according to shipping deadlines. Quality Control: Inspect products for quality and accuracy before packing. Identify any damaged or defective items and take appropriate action. Maintain high standards of quality and consistency in all fulfilment processes. Shipping and Logistics: Coordinate with shipping carriers to arrange pickups and deliveries. Generate shipping labels and documentation for outgoing orders. Track shipments and update customers on order status as needed. Customer Service: Respond to customer inquiries regarding order status, shipping updates, and product availability. Resolve any issues or concerns related to order fulfilment in a timely and professional manner. Provide exceptional customer service to ensure a positive shopping experience. Required Qualifications and Skills: Previous experience in warehouse operations, order fulfilment, or logistics preferred. Familiarity with e-commerce platforms and order management systems. Strong attention to detail and accuracy in order processing and inventory management. Excellent organisational and time management skills, with the ability to prioritise tasks effectively. Good communication and interpersonal skills, with a customer-centric approach. Ability to work efficiently in a fast-paced environment and meet deadlines. Ability to work a flexible schedule, including evenings, weekends, and holidays. Basic computer skills and proficiency in using productivity software and inventory management tools such as Google Workspace, Slack, ZenDesk, Atlassian, Google G-Suite, etc Benefits: Offices: Johannesburg Cape Town Durban Perks: Free Friday lunches Monthly socials Discovery Medical aid Paid annual leave Employee Health and Wellness Assistance Learning and Development opportunities Mentorship programme Community initiatives Access to cutting-edge technology Hybrid (after the probationary period, if applicable) If you`re passionate about technology and want to work in a fast-paced environment where you can make a real difference, Rentoza is the place for you. Join our team and be part of something truly exciting Rentoza is an equal opportunity employer whose aim is to promote and achieve equal representation in all levels of all occupational categories. Preference will be given to candidates whose appointment will assist the Company in achieving its Employment Equity targets in terms of the Company Employment Equity Plan. By responding to this advertisement, you consent to Rentoza lawfully processing your personal information in accordance with the Protection of Personal Information Act 4 of 2013 for recruitment purposes and confirm that any personal information has been submitted voluntarily. The company reserves the right not to make an appointment. An application will not in itself entitle the applicant to an interview or an appointment and failure to meet the minimum requirements of the post will result in the applicant automatically disqualifying him/herself from consideration. If you don`t hear back from us in 30 days, please consider your application unsuccessful.

Fulfillment Agent position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-01-23 in the Transport Logistics Warehouse category