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Cape Town City Centre: MEDICAL RECEPTIONIST/ADMINISTRATOR | CLAREMONT, CAPE TOWN

Cape Town City Centre: MEDICAL RECEPTIONIST/ADMINISTRATOR | CLAREMONT, CAPE TOWN

Posted on 2025-08-08 00:00:00

Job Summary

A well-established Psychology Practice based in Claremont, Cape Town is looking for a competent Medical Administrator/Receptionist to join their dynamic team. The ideal starting date is 1 September 2025. The ideal candidate is organised, experienced, and adaptable, with at least 3 years’ medical reception and admin experience . This is a busy, fast-paced environment supporting 18 psychologists and 3 psychometrists , and requires someone who thrives under pressure and brings a strong “I can do it” attitude. Responsibilities include : Managing online appointment bookings for all practitioners Handling client queries via phone, WhatsApp, and email Welcoming clients and processing payments (EFT, card, cash, secure links) Managing new client intakes and setting up files Submitting medical reports electronically Drafting attendance letters and medical reports General office support and ad hoc tasks from practitioners Filing and credit control duties Maintaining a clean and organised reception and waiting area Ensuring office supplies and stationery are in order Requirements : A self-starter who works well independently and in a team Excellent communication skills in English (spoken and written) Proficient in MS Word, Excel, Outlook, and medical software (Elixir advantageous) Strong multitasking skills with good prioritisation Able to stay calm and focused in a high-pressure environment Working Hours : Tuesday & Friday: 08:00 – 17:00 (1-hour lunch) Wednesday & Thursday: 10:00 – 19:00 (1-hour lunch) Saturday: 08:00 – 17:00 (no lunch break, based on bookings) Days off: Sunday & Monday Public holidays: Ad hoc as required Must be available for emergency/telephonic check-ins when needed Salary: R15 000 per month (Benefits offered after 3-month probation) A strong sense of responsibility, flexibility with time, and dedication to the role is essential. Selected candidates will undergo a thorough psychometric assessment as part of the interview process. Ready to join a committed, professional team? Apply online now with your updated CV.

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